Automatic Speech Recognition
Send a Message
Stratagy ES User Guide 04/05 105
Send a Message
After listening to your company’s instructional greeting and saying either “send
message” or “quick message,” StratagyES follows this procedure:
StratagyES prompts you to speak the name of the user for whom you want to leave
a message. Stratagy ES identifies the name an d transfers your call to the user’s
mailbox where you can leave the message.
...or if StratagyES does not recognize the name, it follows the same steps as in the
“Reach Destination” procedure except it does not transfer you to an operator as a
final solution. Instead, StratagyES requests you hang up and try again.