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Toshiba F60 AC power, Battery, DC IN, DC IN, DC IN, DC IN, DC IN, DC IN, DC IN, Problem, Battery, Problem, Procedure, Procedure, ProblemProcedure

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		Troubleshooting

	Problem	Procedure

	Computer shuts down	Leave the computer off until the DC IN indicator
	and DC IN indicator	stops blinking.
	blinks orange

It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking.

	If the computer has reached room temperature
	and it still does not start, or if it starts but shuts
	down quickly, contact your reseller, dealer or
	service provider.

Computer shuts down	This indicates a problem with the heat dispersal
and its DC IN indicator	system - you should contact your reseller, dealer
is flashing orange	or service provider.

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power and Power-Up Modes for further information.

ProblemProcedure

AC adaptor doesn’t power the computer (DC IN indicator does not glow white)

Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet.

Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth.

If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider.

Battery

If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes for more information on these indicators, together with general battery operation.

Problem	Procedure
Battery doesn’t power	The battery may be discharged - connect the AC
the computer	adaptor to recharge the battery.

User’s Manual

9-5

Contents

Page Table of Contents Table of Contents Preface General Precautions Chapter 1 Getting Started Chapter 2 The Grand Tour Chapter 3 Hardware, Utilities and Options Chapter 4 Operating Basics Chapter 5 The Keyboard Chapter 6 Power and Power-UpModes HW Setup AV functions Troubleshooting Specifications Appendix G TOSHIBA PC Health Monitor Appendix H Legal Footnotes Glossary Index Copyright Disclaimer Trademarks Macrovision License FCC information EU Conformity Statement VCCI Class B Information Canadian regulatory information (Canada only) Important Safety Information for Computers with TV tuner Following information is only for EU-memberstates: Disposing of the computer and the computer’s batteries Optical disc drive safety instructions DVD Super Multi UJ890AD/UJ890ED with LabelflashTM BD ROM UJ141/BD-REUJ240 Page International precautions OBS VAROITUS Preface Conventions Abbreviations Icons Keys ENTER Key operation Terminology This term is defined in this document as follows: HDD or Hard disk drive The word "Start" refers to the " " button in Windows® General Precautions Provide adequate ventilation Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage Mobile phones Instruction Manual for Safety and Comfort The cautions on use of a Qosmio F60 Series computer Getting Started Equipment checklist Documentation Software Getting Started Connecting the AC adaptor ■Do not use a 3-pinto 2-pinconversion plug Battery DC IN Opening the display The display panel can be opened to a wide range of angles for optimal viewing ■Do not press or push on the display panel ■Do not lift the computer by the display panel Turning on the power ■Volume cannot be adjusted during Windows Setup 1.Open the display panel Shut Down Mode Sleep Mode Benefits of Sleep Mode Executing Sleep Mode Sleep Mode limitations Hibernation Mode Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode System Recovery Options System Recovery 3.Insert the media into the computer Double click the Recovery Media Creator 6.Click the Create button to preceed Restoring the pre-installedsoftware from the Recovery hard disk drive ESC 1.Turn off your computer 2.While holding down 0 (zero) key on the keyboard, turn on your computer Restoring the pre-installedsoftware from your created Recovery Media F12 Qosmio Start All Programs The Grand Tour Legal Footnote (Non-applicableIcons)*1 Front with the display closed Left side External monitor port Cooling vents eSATA/USB combo HDMI out port Right side Back Security lock slot TV antenna port LAN jack DC IN 19V jack Battery safety lock Underside Front with the display open Web Camera LED Web Camera such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add antennas Touch Pad On/Off button Touch Pad control buttons LCD Sensor switch Indicators Keyboard indicators CAPS LOCK NUMLOCK Optical disc drives Writable discs CDs CD-R DVDs DVD-R BD-R/REdrive BD read BD DL read BD-Rwrite BD-RDL write DVD Super Multi drive AC adaptor Hardware, Utilities and Options Hardware Processor Legal Footnote (CPU)*2 Memory Legal Footnote (Memory (Main System))*3 Power Legal Footnote (Battery Life)*4 Disks Legal Footnote (Hard Disk Drive (HDD) Capacity)*5 Optical disc drive DVD Super Multi drive drive with Labelflash™ Legal Footnote (LCD)*6 Legal Footnote (Graphics Processor Unit ("GPU"))*7 Keyboard Pointing Device Ports Slots Multimedia Page Communications Legal Footnote (Wireless LAN)*8 Security Special features Panel power on/off This feature automatically turns power to the Low battery automatic Hibernation Mode *1 Heat dispersal *1 an internal temperature sensor so that, if the Hibernation Mode Sleep Mode USB Sleep and Charge function USB Wakeup TOSHIBA Value Added Package Utilities and Applications TOSHIBA eco Utility slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps you monitor your power savings by showing This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its This application is a graphical history/indexing tool that enables you to view recently accessed files in a fun and easy-to-useformat. View and scroll through your history of opened or imported files via thumbnails in an intuitive user interface Optional devices Cards/memory Power devices Peripheral devices Other Bridge media slot Points to note about the SD/SDHC memory card Memory media format Formatting an SD/SDHC memory card Card care Memory card care About the write-protect Removing a memory media 1.Open the Safely Remove Hardware icon on the Windows Taskbar 2.Point to memory media and click the left Touch Pad control button 3.Press the memory media to partially extend it out of the computer 4.Grasp the media and remove it Additional memory module You can access the inserted memory modules efficiently in dual channel ■Use only memory modules approved by TOSHIBA Do not try to install or remove a memory module under the following conditions a.The computer is turned on Point to note about memory module error Installing a memory module Page Removing a memory module Battery Packs Universal AC Adaptor USB FDD Kit Connecting the USB floppy diskette drive Disconnecting the USB floppy diskette drive Connecting the eSATA device Disconnecting an eSATA device Connecting the HDMI out port Settings for display video on HDMI Select HD Format REGZA Link (PC Control) Using REGZA Link (PC Control) Connecting the security lock Optional accessories Operating Basics Using the Touch Pad AV Controller Web Camera Page Using the TOSHIBA Face Recognition Registration Management Run as administrator Register Next AUTO Mode Login screen 1:1 Mode Login screen Using optical disc drives Loading discs Removing discs To remove the disc, follow the steps as detailed below: How to remove discs when the disc tray will not open Setting the Optical Drive Auto Lock Enabling and Disabling Optical Drive Auto Lock Lock Time Settings for Optical Drive Auto Lock Writing CD/DVD/BDs CD-R/RW Create CD/DVD To write data to TOSHIBA Disc Creator Important message Before writing or rewriting with the BD-R/REdrive CD-R: CD-RW: (Multi-Speedand High-Speed) CD-RW: (Ultra-Speed) DVD-R: Before writing or rewriting with the DVD Super Multi drive Page Page ■CD-RW(Ultra Speed +) media should not be used as data may be lost or damaged When writing or rewriting Always copy data from the hard disk drive to the optical media - do not use the ■Do not perform any of the following actions: ■Change users in the Windows 7 operating system ■Start a communication application TOSHIBA Disc Creator ■DVD Video cannot be created using TOSHIBA Disc Creator ■DVD Audio cannot be created using TOSHIBA Disc Creator DVD-RAM You cannot back up Data Verification How to learn more about TOSHIBA Disc Creator How to make a Labelflash DVD How to make a DVD-Video How to make a Blu-rayDisc Movie How to learn more about Corel DVD MovieFactory Important information for use TOSHIBA DVD PLAYER The resume function cannot be used with some discs on the "TOSHIBA DVD PLAYER ■Do not switch to Hibernation or Sleep Mode when running the "TOSHIBA DVD PLAYER Do not lock the computer using the Display Devices & Audio Appearance and Personalization Adjust resolution When viewing ■Do not change the screen resolution while running the "TOSHIBA DVD PLAYER TOSHIBA DVD PLAYER Starting TOSHIBA DVD PLAYER Play DVD movie TOSHIBA DVD PLAYER Using WinDVD BD for TOSHIBA Page Media care Floppy diskettes 3.Always handle floppy diskettes with care to prevent the loss of stored data 9.Do not place heavy objects on your floppy diskettes TV Tuner Antenna Connecting the coaxial cable Sound system Information Power Management Speaker Configuration Sound Effects Microphone Effects Default Format Wireless communications Worldwide operation Radio links Release Notes related to the Bluetooth Stack for Windows by TOSHIBA Product Support: LAN LAN cable types Connecting the LAN cable Computer Handling Moving the computer Using the Hard Disk Drive (HDD) Protection Taskbar icon HDD Protection Detection Level 3D Viewer Detection Level Amplification HDD Protection Message Using the TOSHIBA USB Sleep and Charge Utility In that case, if there is a USB port that does not have the USB Sleep and Charge function-compatibleicon (), attach the mouse or keyboard to it If all USB ports have the USB Sleep and Charge function-compatible Starting the USB Sleep and Charge Utility USB Sleep and Charge Enabling USB Sleep and Charge Heat dispersal The Keyboard Typewriter keys Function keys: F1 … F9 Soft keys: FN key combinations Hot keys Sleep: Pressing FN + F3 switches the system to Sleep Mode Hibernate: Pressing FN + F4 switches the system to Hibernation Mode Output: Pressing FN + F5 changes the active display device Brightness Down Brightness Up Windows special keys Desktop-styleKeyboard Generating ASCII characters Power and Power-UpModes Power conditions Monitoring of power condition Battery Battery pack Real Time Clock (RTC) battery Procedures Time Battery charging notice Maximizing battery operating time ■Processor speed ■Screen brightness ■System Sleep Mode ■System Hibernation Mode Replacing the battery pack Page TOSHIBA Password Utility User Password field SHIFT ALT ■Delete (button) Supervisor Password C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe (on x86 system) C:\Program Files(x86)\Toshiba\PasswordUtility\TOSPU.exe (on x64 system) This utility lets you do the following: ■Register, delete or change the Supervisor Password Starting the computer by password Power-upmodes Panel power on/off System automatic Sleep/Hibernation HW Setup Accessing HW Setup HW Setup window General Setup Boot Priority Boot Priority Options USB Memory BIOS Support Type CPU Dynamic CPU Frequency Mode LAN Wake-upon LAN Built-inLAN SATA eSATA USB USB KB/Mouse Legacy Emulation USB-FDDLegacy Emulation Button Setting Function Button Illumination Illumination LED AV functions Media Center Front operation panel TOSHIBA Button Support Button Name eco Programmable button Advanced CD/DVD Play/Pause operation Play/Pause Remote controller Full size remote controller Page select Control panel -> System and Security Access indicator Record Stop Pause Channel/Page up(+) and down(-) Recorded TV Guide Live TV Using the remote controller Installing/Removing batteries Type of battery that can be used for the Full size remote controller Installing the batteries Replacing the batteries QosmioEngine Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist Overheating power down AC power Battery Power saver Select a power plan in the Power Options Real Time Clock Internal display panel Hard disk drive BD drive Check the type of CD/DVD/BD you are using The drive supports: BD-ROM: BD-ROM, BD-ROMDL, BD-R BD-RDL, BD-RE, BD-REDL Page USB floppy diskette drive SD/SDHC memory card, miniSD/microSD Card Memory Stick/Memory Stick Duo/Memory Stick PRO/Memory Stick PRO Duo xD picture card Touch Pad Double-tappingdoes In this instance, you should initially try changing not work the double-clickspeed setting within the Mouse Control utility USB mouse USB Sleep and Charge function eSATA device Sound system No sound is heard Adjust the volume control dial Turn the dial clockwise to increase the volume and turn it counter-clockwiseto decrease the Page LAN Bluetooth HDMI monitor output function Video Playback Set the PCI Express Link ASPM in the BIOS setup using the following steps: 2.Set the PCI Express Link ASPM to Disabled in BATTERY 3.Press the F10 key. A confirmation message will appear TOSHIBA support Where to write Outside of Europe In Europe Australia Germany & Austria Specifications Physical Dimensions Power Requirements Computer Display Controller and Video mode Display controller Video mode Wireless LAN Card Specifications Radio Characteristics Supported Frequency Sub-bands In a Wireless LAN Access Point, the Wireless LAN module will use the 5GHz Band Channels Sets (Wireless IEEE 802.11 Revision a and n) 5150-5850MHz 5170 5180 5190 1365680 1405700 1495745 1535765 1575785 Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health Regulatory statements USA-FederalCommunications Commission (FCC) ■Reorient or relocate the receiving antenna ■Increase the distance between the equipment and the receiver Caution: Exposure to Radio Frequency Radiation Taiwan Using Bluetooth Adaptor from TOSHIBA equipment in Japan 1. Sticker Please put the following sticker on computer incorporating this product 2.Indication The indication shown below appears on this equipment Device Authorization AC Power Cord and Connectors Europe: Finland: Sweden: France: Switzerland: Germany: TOSHIBA Anti-theftProtection Timer TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor Cleaning the cooling module Page 10. Replace the keyboard and secure it using the three screws 11.Set the keyboard brace into its groove and hold down to secure the latches Legal Footnotes Non-applicableIcons*1 CPU*2 Memory (Main System)*3 Battery Life*4 Hard Disk Drive (HDD) Capacity*5 LCD*6 Graphics Processor Unit ("GPU”)*7 Wireless LAN*8 Copy Protection*9 TV Tuner*10 Images*11 LCD Brightness and Eye Stain*12 Glossary IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request ASCII BIOS: bit: Bluetooth: board: byte: cache memory: capacity: CD: CD-ROM: components: Composite Video (YUV): computer program: computer system: configuration: DVD: An individual digital versatile (or video) disc. See also DVD-ROM Also known as terrestrial digital TV. Digital TV broadcasting standard DVD-R (+R -R): 2) A means of aborting the task currently in progress escape guard time: execute: To interpret and execute an instruction fast infrared: file: hertz: A unit of wave frequency that equals one cycle per second host computer: hot key: HW Setup: icon: motherboard megabyte (MB): megahertz: memory: menu: output: The results of a computer operation. Output commonly indicates data PAL: parity: password: PCI: Peripheral Component Interconnect. An industry standard 32-bitbus peripheral: Péritel: pixel: plug and play: RJ11: A modular telephone jack RJ45: A modular LAN jack Read Only Memory (ROM): S/P DIF: A standard of digital interface for audio SCSI: system disk: terminal: TFT display: USB: VGA: warm start: Wi-Fi: window: Wireless LAN: write protection: Index