Troubleshooting

Real Time Clock

Problem

The following message is Displayed on the screen:

RTC PowerFailure.Check system. Then press [F2] key.

Procedure

The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps:

1.Turn on the computer while pressing the F2 key, and then release the F2 key when the Qosmio logo screen appears - the BIOS setup application will load.

2.Set the date in the System Date field.3.Set the time in the System Time field.4.Press the F10 key - a confirmation message will be displayed.

5.Press the Y key - the BIOS setup application will end and the computer will restart.

Password

Problem

Procedure

Cannot enterPlease refer to the TOSHIBA Password Utility
passwordsection in Chapter 6, Power and Power-Up

 

Modes for further information.

 

 

Keyboard

Keyboard problems can be caused by the setup and configuration of the computer - please refer to Chapter 5, The Keyboard for further information.

Problem

Procedure

Output to screen isPlease refer to your software's documentation to
garbledensure that its is not remapping the keyboard in

 

any way (remapping involves changing or

 

reassigning the function of each key).

 

If you are still unable to use the keyboard, you

 

should contact your reseller, dealer or service

 

provider.

 

 

User’s Manual

9-7