Qosmio G50

Modem

■This information is applicable to the models equipped with a built-in modem.

■Some models are equipped with a modem jack or FM antenna port.

Problem

Procedure

Communication

Make sure the computer’s internal modem

software can’t

settings are correct - please refer to the Phone

initialize modem

and Modem Options link within the Windows

 

Control Panel.

You can hear a dial tone but can’t make a call

If the call is going through a Private Branch Exchange (PBX), take care to ensure that the communication application’s tone dial detection feature is disabled.

You place a call, but a connection can’t be made

Make sure that the settings are correct within your communication application.

After making a call

Ensure that the communication application’s tone

you can’t hear a ring

or pule dialling selection feature is set correctly.

 

 

Communication is cut

The computer will automatically cut off

off unexpectedly

communication when connection with the carrier

 

is not successful for a set time interval - try

 

lengthening this time interval within your

 

communication application.

 

 

A CONNECT display is

Ensure that the communication application’s

quickly replaced by

error control feature is set correctly.

NO CARRIER

 

 

 

Character display

When transmitting data you should ensure that

becomes garbled

the parity bit and stop bit settings correspond

during a

with those of the remote computer - you should

communication

check the flow control and communication

 

protocol settings within your communication

 

application.

 

 

You cannot receive an

Ensure that the communication application’s

incoming call

rings before auto answer feature is set correctly.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

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User’s Manual