Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

Annoying sound is

In this instance you may be experiencing

 

heard

feedback from either the internal microphone or

 

 

an external microphone connected to the

 

 

computer - please refer to Sound System in

 

 

Chapter 4, Operating Basics for further

 

 

information.

 

 

Volume cannot be adjusted during Windows start

 

 

up or shut down.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

External monitor

Please also refer to Chapter 3, Hardware, Utilities and Options, and to the documentation supplied with your monitor for further information.

Problem

Procedure

Monitor does not turn

After confirming that the monitor's power switch

on

is on, you should check the connections to make

 

sure that the power cord/adaptor is firmly

 

connected to the monitor and to a working power

 

outlet.

No display

Try adjusting the contrast and brightness

 

controls on the external monitor.

 

Press the FN + F5 hot key in order to change the

 

display priority and ensure that it is not set for the

 

internal display only.

 

Check to see if the external monitor is

 

connected.

 

When the external monitor is set as the primary

 

display device in extended desktop mode, it will

 

not display when the computer wakes up from

 

Sleep Mode if the external monitor has been

 

disconnected while in Sleep Mode.

 

To keep this from happening, do not disconnect

 

the external monitor while the computer is in

 

Sleep or Hibernation Mode.

 

Remember to turn off the computer before

 

disconnecting the external monitor.

 

When the display panel and an external monitor

 

are set to clone mode and they are turned off by

 

the timer, the display panel or the external

 

monitor may not display when turned on again.

 

If this occurs, press FN + F5 to re-set the display

 

panel and external monitor to clone mode.

User’s Manual

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