Troubleshooting

Bluetooth

For further information on Bluetooth wireless communication, please refer to Chapter 4, Operating Basics.

Problem

Cannot access Bluetooth device

Procedure

Check to ensure the computer's Wireless Communication function is on.

Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on.

Check to ensure that no optional Bluetooth Adaptor is installed in the computer - the built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller.

If you are still unable to resolve the problem, contact your reseller, dealer or service provider.

TOSHIBA support

If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

■Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

■If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance.

■Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit http://www.toshiba-europe.comon the Internet.

User’s Manual

8-18