TROUBLESHOOTING

User's Manual

 

Check whether the CD/DVD is dirty. If it is, wipe

 

it with a clean cloth dipped in water or a neutral

 

cleaner. See the Media care section in Chapter 4

 

for details on cleaning.

 

 

 

Some CD/DVDs

The software or hardware configuration may

run correctly, but

be causing a problem. Make sure the

others do not

hardware configuration matches your software’s

 

needs. Check the CD/DVD’s documentation.

 

 

 

 

Check the type of CD/DVD you are using. The

 

drive supports:

 

DVD-ROM: DVD-ROM,DVD-Video

 

CD-ROM:

CD-DA, CD-Text, Photo CD (single/

 

 

multi-session), CD-ROM Mode 1,

 

 

Mode 2, CD-ROM XA Mode 2

 

 

(Form1,Form2),EnhancedCD(CD-

 

 

EXTRA), CD-G (Audio CD only),

 

 

Addressing Method 2

 

 

 

 

Check the region code on the DVD. It must

 

match that on the CD-RW/DVD-ROM drive.

 

Region codes are listed in the Optical media

 

drives section in Chapter 2, The Grand Tour.

 

 

Cannot write correctly

If you have trouble writing, make sure you are

 

observing the following precautions:

• Use only media recommended by TOSHIBA.

• Do not use the mouse or keyboard during writing.

• Use only the software supplied with the computer for recording.

• Do not run or start other software during writing.

• Do not jar the computer during writing.

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