TROUBLESHOOTING

User's Manual

Printer

Refer also to the Parallel printer sections in Chapter 8, Optional Devices, and to the troubleshooting and other relevant sections in your printer and software documentation.

Problem

Procedure

Printer does not

Check that the printer is connected to an electric

turn on.

outlet. Make sure the outlet is supplying power

 

by plugging in an appliance.

 

 

Computer/printer

Make sure the printer is turned on and is

do not communicate

online (ready to use).

 

 

 

Inspect the cable connecting the printer to the

 

computer for damage. Make sure it is securely

 

connected.

 

 

 

A parallel printer connects to the parallel port.

 

Make sure the port is configured correctly. Refer

 

to Chapter 7, HW Setup.

 

 

 

Make sure your software is configured to recog-

 

nize the printer. Check your printer and software

 

documentation.

 

 

Printer error

Check your printer documentation.

 

If problems persist, contact your dealer.

 

 

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