Manage Mailbox
Change Greeting
Stratagy ES User Guide 07/09 55
Create or Record Over a Personal Greeting
Personal greetings should be informative and advise callers when you will be available
to return their calls or respond to their messages. You can prerecord greetings for the
days of the week when you are out of the office or on vacation. You can update personal
greetings as often as you want.
You can record and store up to seven different recorded greetings from which you can
select as your personal greeting. The System Administrator can also schedule your
greetings to play automatically at different times.
1. From the Manage Mailbox
Menu, press 1.Stratagy ES plays the Change Greeting options.
2. Enter a number from 1~7. Your greeting is identified by the number
chosen. For example, you can record a general
greeting as greeting 1, then record a greeting for
holidays as greeting 2. Later, you can choose
which one plays. You can re-record a greeting at
any time.
3. Press 2 to record the
greeting (speak slowly and
clearly). Press # when
done.
The following information should be included
in your Personal Greeting:
• Your name
• Company and/or department
•Date
• Your availability
• Instructions to leave a detailed message
• Call coverage options
Sample Greeting
“Hi. This is Mary Smith of the Toshiba
Marketing Department. It is Monday, June 19,
and I am in the office today. I am either on the
telephone or have stepped away for a few
minutes and your call has been forwarded to my
voice mailbox. If at the tone you leave a detailed
message and a telephone number where I can
reach you, I will be happy to return your call.”