Toshiba Satellite A350D manual Procedure 1 UWB Antenna connection check

2 Troubleshooting Procedures

To determine if the computer’s UWB is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed.

Procedure 1: UWB Antenna connection check

Procedure 2: UWB SG setting check

Procedure 3: UWB Module connection check

Procedure 1 UWB Antenna connection check

The UWB Antenna may be damaged or the connections may be loose. Perform Check 1:

Check 1 Make sure UWB Antenna is firmly plugged into UWB module of the computer. If the antenna is connected correctly, go to Check 2.

Check 2 Try connecting a different UWB Antenna to the computer. If the replacement UWB Antenna works, the original Antenna may be damaged. If the replacement Antenna does not work the UWB SG setting may be wrong. Go to Procedure 2.

Procedure 2 UWB SG setting check

The UWB SG setting may be faulty. Perform Check 1:

Check 1 Check the UWB SG Setting was right or wrong, if right; go to check 2, if wrong. Correct it and re-test. If fail symptom still exist, go to check2

Check 2 Try connecting a different UWB SG to the computer. If the replacement UWB SG works, the original SG may be damaged. If the replacement set does not work the UWB module may be damaged. Go to Procedure 3.

Procedure 3 UWB Module connection check

The UWB Module connect may be faulty. Perform Check 1:

Check 1 Check the UWB Module is firmly plugged into system board, if connection was correctly, go to check 2.

Check 2 Try connecting a different UWB Module to the computer. If the replacement UWB Module works, the original Module may be damaged. If the replacement

Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual

27