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Satellite A350D
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HDD Troubleshooting
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Satellite A350D
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Troubleshooting
Specifications
Install
Bluetooth
Error
Symbol examples
Display Configuration
Tests and Diagnostics
‰ Bios ROM Eeprom
Disassembly Procedures
Page 98
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62
2 Troubleshooting Procedures
2.18 HDD Troubleshooting
Figure
2-17
HDD troubleshooting process
Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual
62
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Contents
Toshiba Personal Computer Satellite A350D Maintenance Manual
Trademarks
Copyright
Disclaimer
Safety Precautions
Preface
Keys Key operation
Conventions
Acronyms
User input
Display
Table of Contents
Tests and Diagnostics
Replacement Procedures
HDD
Error
Bookmark not defined
Cmos Board and MIC
Error! Bookmark not
Defined
Appendices
Appendix G
Xiii
Hardware Overview
Chapter Contents
Figures
Tables
Page
Features
Error! Style not defined. Error! Style not defined
‰ ODD BTO
Hardware Overview
‰ LAN BTO
Hardware Overview
Satellite A350D Maintenance Manual
1A ID Parts Description Placement Part a
Satellite A350D Maintenance Manual
‰ Bios ROM Eeprom
Satellite A350D Maintenance Manual
Sata HDD HDD Specifications
2.5-inch HDD
Specifications
DVD Super Multi Drive DVD Super Multi Drive Specifications
DVD Super Multi +-R Double Layer
Power Supply
Hardware Overview
Batteries
Main Battery
Battery Charging Control
Quick/Normal Charging Time
RTC Battery
Chapter Troubleshooting Procedures
Page
Chapter Contents
LAN troubleshooting
UWB troubleshooting Process ……………………………………………….23
Display Flowchart ……………………………………………………………14
TouchPad troubleshooting Process …………………………………………..21
Modem troubleshooting process ………….…………………………………32
Troubleshooting Introduction
Spdif LED
Troubleshooting Flowchart
A R T
Does typed characters appear correctly?
Troubleshooting Procedures
Troubleshooting Procedures
Power Supply Troubleshooting
ST a R T
Battery State LED colors Definition
Procedure 1 Power Status Check
Battery LED
Troubleshooting Procedures DC-IN LED
Procedure 2 Adaptor / battery replacement
Battery
Procedure 3 Power supply connection check
Procedure 4 Diagnostic check
Procedure 5 Replacement check
Display Troubleshooting
A R T
Procedure 1 External display check
Procedure 2 Diagnostic check
Procedure 3 Connector and replacement check
Keyboard Troubleshooting
Troubleshooting Procedures
Procedure 1 External keyboard check
External USB Devices Troubleshooting
Erfo rm ex te rn a l d ev ice a n d
Procedure 1 External device and connection check
Procedure 2 Replace system board
Touchpad Troubleshooting
Start
Procedure 1 TouchPad connection check
Procedure 2 TouchPad replacement check
UWB Troubleshooting
Procedure 3 UWB Module connection check
Procedure 1 UWB Antenna connection check
Procedure 2 UWB SG setting check
Troubleshooting Procedures
Speaker Troubleshooting
END
Procedure 3 Connection check
Procedure 1 Audio source test
Procedure 2 Earphone test
Procedure 4 Replacement check
Page
Optical drive troubleshooting
Procedure
Procedure 1 Audio CD check
Procedure 2 Drive cleaning check
Procedure Diagnostic test
Procedure 5 Connection check and replacement check
Page
Modem Troubleshooting
Start
Procedure 3 Modem replacement check
Procedure 1 Telephone line connection check
Procedure 2 Modem card connection check
Page
Express card Troubleshooting
A R T
Procedure 1 Express card test
Procedure 2 Express card socket replacement check
Page
Ieee 1394 Troubleshooting
END
Procedure 1 Ieee 1394 device check
Procedure 3 Connection and replacement check
Troubleshooting Procedures
Wireless LAN Troubleshooting
END
Procedure 2 Connector and replacement check
Troubleshooting Procedures
Camera Troubleshooting
Procedure Diagnostic test
Page
Bluetooth Troubleshooting
Procedure Diagnostic test
Troubleshooting Procedures
Bridge Media assemble Troubleshooting
END
Procedure 1 Bridge media assemble card test
Page
HDD Troubleshooting
Procedure Diagnostic test
Page
CRT Troubleshooting
A R T
Procedure 1 CRT connection check
Procedure 2 CRT set check
Page
Hdmi Troubleshooting
Procedure 1 Hdmi connection check
Procedure 2 Hdmi set check
Spdif troubleshooting
Page
20 Spdif troubleshooting process
MIC Troubleshooting
Finger printer troubleshooting
Troubleshooting Procedures
Procedure Diagnostic test
Page
FM tuner Failure Troubleshooting
Troubleshooting Procedures
E s re p la c e m e n t F M T u n e r
Procedure 3 FM Tuner board connection check
Procedure 1 FM tuner Antenna connection check
Procedure 2 FM Tuner SG setting check
Troubleshooting Procedures
Sata Troubleshooting
Start
Procedure 1 E-SATA device check
Sensor Button Troubleshooting
Procedure 1 Sensor button connection check
Procedure 2 Logic upper replacement check
LED troubleshooting
Procedure 1 System board replacement check
Thermal Module troubleshooting
Procedure 3 System board replacement check
Procedure 1 CPU replacement check
Procedure 2 Thermal Module replacement check
Page
TV-out troubleshooting
A R T
Procedure 1 TV connection check
Procedure 2 TV set check
LAN troubleshooting
Procedure 1 LAN connection check
Procedure 2 LAN port check
Chapter Tests and Diagnostics
Tests and Diagnostics
Page
1st HDD Test 2nd HDD Test Read DMI Write DMI Memory R/W test
Diagnostic Test
Executing the Diagnostic Test
Tests and Diagnostics
Tests and Diagnostics
Tests and Diagnostics
Display Configuration
Display configuration Tests and Diagnostics
Fan ON/OFF Test
Tests and Diagnostics Speaker Audio Test
Beep sound Test
Fan ON/OFF Test Tests and Diagnostics
Main Battery Charge Test
Tests and Diagnostics Main Battery Change Test
FDD Test
Tests and Diagnostics
Memory check
Keyboard Test
Tests and Diagnostics
Mouse Pad Test
LCD Pixels Mode Test
Magnetic Switch Test
If the Lid switch test pass, it will show below display
LAN Test
Tests and Diagnostics
Tests and Diagnostics
RTC Test
Read 1394 Guid
Speaker EQEqualizer Quality factor Type Check&Re-Write
Sensor Button Test
Front Edge Logo check
Tests and Diagnostics
Tests and Diagnostics
19 1st HDD Test
Tests and Diagnostics
20 2nd HDD Test
Tests and Diagnostics
Tests and Diagnostics
Read DMI
Write DMI
Tests and Diagnostics
Memory R/W test
Tests and Diagnostics
Tests and Diagnostics
Chapter Replacement Procedures
Replacement Procedures
Satellite A350D Maintenance Manual Iii
Replacement Procedures
Figures
34 Removing the screws from the rear of the laptop
General
Safety Precautions
Replacement Procedures
Before You Begin
Disassembly Procedures
Assembly Procedures
Tools and Equipment
Screw Tightening Torque
Colors of Screw Shanks
Symbols of Screws on the Laptop Body
Symbol examples
Battery
Removing the Battery Pack
Installing the Battery Pack
HDD
Removing the HDD
M3X3＊4
M3X3＊4
Installing the HDD
Memory
Removing the Optional Memory
Removing the RAM from connector
Installing the Optional Memory
Removing the Wlan Card
Installing the Wlan Card
Wlan Card
Removing the FM Tuner
Modem Card / FM Tuner
Removing the Modem Card
Installing the Modem Card
Installing the FM Tuner
ODD
Removing the ODD Bay Module
Installing the ODD Bay Module
Disassembling the ODD Drive
Assembling the ODD Drive
Keyboard Cover and Keyboard
Removing the Keyboard Cover and Keyboard
14 Removing screws from the keyboard
Installing the keyboard Cover and Keyboard
Logic Upper Assembly
Removing the Logic Upper Assembly
Turn to the front and remove five 2.5x10 screws
17 Removing five screws from the laptop
Installing the Logic Upper Assembly
18 Detaching cables from the laptop
Installing the power switch board
Power Board
Removing the Power Board
Removing the Speakers
Installing the Speakers
Speakers
Press speakers and secure the speakers with four M2X6 screws
Touch Pad Bracket, LED board and Finger Printer Board
21 Removing the screws from the touch pad bracket
Replacement Procedures
Satellite A350D Maintenance Manual
Removing the Thermal Fan
Installing the Thermal Fan
Thermal Fan
Removing the Motherboard
Installing the Motherboard
Motherboard
25 Installing the DC-in jack
Removing the UWB module
Installing the UWB module
UWB Module
Removing the Robson module
Installing the Robson module
Robson Module
VGA Board and VGA Thermal Module Optional
Removing the VGA Board and VGA Thermal Module
28 Removing the VGA Board
Installing the VGA Board and VGA Thermal Module
CPU and Thermal Module
Removing CPU and Thermal Module
Satellite A350D Maintenance Manual
32 Removing the CPU
Installing CPU and Thermal Module
Replacement Procedures
Display Assembly
Removing the Display Assembly
Installing the Display Assembly
Installing the Display Mask
LCD Bezel Assembly
Removing the LCD Bezel Assembly
LCD Module and Inverter Board
Removing the LCD Module and Inverter Board
38 Removing the LCD Module from the LCD cover assembly
39 Removing the LCD Hinge Assembly
Satellite A350D Maintenance Manual
Installing the LCD Module and Inverter Board
Removing the Cmos Board and MIC
Installing the Cmos Board and MIC
Cmos Board and MIC
Removing the Hinge Saddle
Installing the Hinge Saddle
Hinge Saddle
CRT Board
Removing the CRT Board
Installing the CRT Board
Removing the USB Board
Installing the USB Board
USB Board
Removing the FM Jack
Installing the FM Jack
FM Jack
Bluetooth Card
Removing the Bluetooth card
Installing the Bluetooth card
Precautions for handling the LCD module
Appendix a Handling the LCD Module
Satellite A350/A350D Series Maintenance Manual
Confidential
Confidential
Confidential
System Board Top View
Figure B-1 System Board Layout Top
System Board Bottom View
Figure B-2 System Board Layout Bottom
Table B-2 System Board Connectors top and bottom
Table B-1 System Board ICs top and bottom
Jpower
Table C-2 FM I/F pin assignments 10-pin
System Board
Table C-1 FAN I/F pin assignments 3-pin
Table C-3 Lvds I/F pin assignments 40-pin
Table C-4 CRT pin assignments 12-pin
Table C-5 Hdmi I/F pin assignments 19-pin
Table C-6 1st HDD I/F pin assignments 22-pin
Table C-7 2nd HDD I/F pin assignments 22-pin
Table C-8 Sata ODD I/F pin assignments 14-pin
Table C-9 1st eSATA/USB I/F pin assignments 11-pin
10 JBT
11 JFP
Table C-16 New Card Connector pin assignments 26-pin
Jexp
Table C-17 LAN Connector pin assignments 14-pin
Table C-18 LED/B Connector pin assignments 4-pin
Table C-19 GPS Connector pin assignments 52-pin
Table C-20 Sodimm I/F pin assignments 200-PIN 1/4
Table C-30 Sodimm I/F pin assignments 200-PIN 2/4
Table C-30 Sodimm I/F pin assignments 200-PIN 3/4
Table C-30 Sodimm I/F pin assignments 200-PIN 4/4
20 JTV
Table C-22 TV-OUTConnector pin assignments 6-pin
Table C-23 Headphone Connector pin assignments 10-pin
Table C-26 USB/B Connector pin assignments 12P-pin
Table C-24 Keyboard Connector pin assignments 34-pin
Table C-25 USB Connector pin assignments 4P-pin
22 JKB
Table C-29 Card Reader connector pin assignments 40P-pin
Table C-27 FUN/B connector pin assignments 8P-pin
Table C-28 POWER/B connector pin assignments 4P-pin
25 JCS
Table C-30 VGA/B Connector pin assignments 200-PIN 1/4
Jvga
Table C-30 VGA/B Connector pin assignments 200-PIN 2/4
Table C-30 VGA/B Connector pin assignments 200-PIN 3/4
Table C-30 VGA/B Connector pin assignments 200-PIN 4/4
Table C-33 EC Degub connector pin assignments 8P-pin
Table C-31 Exmic connector pin assignments 5P-pin
Table C-32 1394 connector pin assignments 8P-pin
30 J1394
Table C-37 Exrom connector pin assignments 8P-pin
Table C-35 Spkl connector pin assignments 4P-pin
Table C-36 Spkr connector pin assignments 4P-pin
Table C-38 T/P connector pin assignments 6P-pin
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes set 1 and set 2 1/4
Table D-1 Scan codes set 1 and set 2 2/4
Table D-1 Scan codes set 1 and set 2 3/4
ALT R
Table D-1 Scan codes set 1 and set 2 4/4
Table D-2 Scan codes with left Shift key
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
Table D-5 Scan codes in overlay mode
Table D-6 No.124 key scan code
Table D-7 No.126 key scan code
Appendix E Key Layout
Thai TI Keyboard
United Kingdom UK Keyboard
Hebrew HB Keyboard
Swiss SW Keyboard
Czech CZ Keyboard
Portuguese PO Keyboard
Italian IT Keyboard
German GR Keyboard
Canada French CF Keyboard
Spanish SP Keyboard
Turkish F TF-F Keyboard
Belgian be Keyboard
Norwegian NW Keyboard
Canadian Multinational AC Keyboard
Japanese JP Keyboard
Bulgaria BU Keyboard
Appendix F Series Screw Torque List Ktkaa
Table F-1 Series Screw Torque List
ODD BRK to ODD Module
Appendix G Reliability
Table G-1 Mtbf
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