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Toshiba Satellite A350D manual

Models: Satellite A350D

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Troubleshooting Specification Install Bluetooth Error Symbol examples Display Configuration Tests and Diagnostics ‰ Bios ROM Eeprom Disassembly Procedures

Page 90

542 Troubleshooting Procedures

Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual

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Toshiba Satellite A350D manual

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Contents

Toshiba Personal Computer Satellite A350D Maintenance Manual Copyright DisclaimerTrademarks Safety Precautions Preface Conventions AcronymsKeys Key operation User input Display Table of Contents Tests and Diagnostics Replacement Procedures HDD Error Bookmark not defined Cmos Board and MIC Error! Bookmark not Defined Appendices Appendix G Xiii Hardware Overview Chapter Contents Figures TablesPage Features Error! Style not defined. Error! Style not defined ‰ ODD BTO Hardware Overview ‰ LAN BTO Hardware Overview Satellite A350D Maintenance Manual 1A ID Parts Description Placement Part a Satellite A350D Maintenance Manual ‰ Bios ROM Eeprom Satellite A350D Maintenance Manual Sata HDD HDD Specifications 2.5-inch HDD Specifications DVD Super Multi Drive DVD Super Multi Drive Specifications DVD Super Multi +-R Double Layer Power Supply Hardware Overview Batteries Main BatteryBattery Charging Control Quick/Normal Charging Time RTC Battery Chapter Troubleshooting Procedures Page Chapter Contents LAN troubleshooting UWB troubleshooting Process ……………………………………………….23 Display Flowchart ……………………………………………………………14TouchPad troubleshooting Process …………………………………………..21 Modem troubleshooting process ………….…………………………………32 Troubleshooting Introduction Spdif LED Troubleshooting Flowchart A R T Does typed characters appear correctly? Troubleshooting Procedures Troubleshooting Procedures Power Supply Troubleshooting ST a R T Procedure 1 Power Status Check Battery LEDBattery State LED colors Definition Troubleshooting Procedures DC-IN LED Procedure 2 Adaptor / battery replacement Battery Procedure 3 Power supply connection check Procedure 4 Diagnostic check Procedure 5 Replacement check Display Troubleshooting A R T Procedure 1 External display check Procedure 2 Diagnostic check Procedure 3 Connector and replacement check Keyboard Troubleshooting Troubleshooting Procedures Procedure 1 External keyboard check External USB Devices Troubleshooting Erfo rm ex te rn a l d ev ice a n d Procedure 1 External device and connection check Procedure 2 Replace system board Touchpad Troubleshooting Start Procedure 1 TouchPad connection check Procedure 2 TouchPad replacement check UWB Troubleshooting Procedure 1 UWB Antenna connection check Procedure 2 UWB SG setting checkProcedure 3 UWB Module connection check Troubleshooting Procedures Speaker Troubleshooting END Procedure 3 Connection check Procedure 1 Audio source testProcedure 2 Earphone test Procedure 4 Replacement checkPage Optical drive troubleshooting Procedure 1 Audio CD check Procedure 2 Drive cleaning checkProcedure Procedure Diagnostic test Procedure 5 Connection check and replacement check Page Modem Troubleshooting Start Procedure 1 Telephone line connection check Procedure 2 Modem card connection checkProcedure 3 Modem replacement check Page Express card Troubleshooting A R T Procedure 1 Express card test Procedure 2 Express card socket replacement checkPage Ieee 1394 Troubleshooting END Procedure 1 Ieee 1394 device check Procedure 3 Connection and replacement check Troubleshooting Procedures Wireless LAN Troubleshooting END Procedure 2 Connector and replacement check Troubleshooting Procedures Camera Troubleshooting Procedure Diagnostic test Page Bluetooth Troubleshooting Procedure Diagnostic test Troubleshooting Procedures Bridge Media assemble Troubleshooting END Procedure 1 Bridge media assemble card test Page HDD Troubleshooting Procedure Diagnostic test Page CRT Troubleshooting A R T Procedure 1 CRT connection check Procedure 2 CRT set checkPage Hdmi Troubleshooting Procedure 1 Hdmi connection check Procedure 2 Hdmi set check Spdif troubleshooting Page 20 Spdif troubleshooting process MIC Troubleshooting Finger printer troubleshooting Troubleshooting Procedures Procedure Diagnostic test Page FM tuner Failure Troubleshooting Troubleshooting Procedures E s re p la c e m e n t F M T u n e r Procedure 1 FM tuner Antenna connection check Procedure 2 FM Tuner SG setting checkProcedure 3 FM Tuner board connection check Troubleshooting Procedures Sata Troubleshooting Start Procedure 1 E-SATA device check Sensor Button Troubleshooting Procedure 1 Sensor button connection check Procedure 2 Logic upper replacement check LED troubleshooting Procedure 1 System board replacement check Thermal Module troubleshooting Procedure 1 CPU replacement check Procedure 2 Thermal Module replacement checkProcedure 3 System board replacement check Page TV-out troubleshooting A R T Procedure 1 TV connection check Procedure 2 TV set check LAN troubleshooting Procedure 1 LAN connection check Procedure 2 LAN port check Chapter Tests and Diagnostics Tests and DiagnosticsPage 1st HDD Test 2nd HDD Test Read DMI Write DMI Memory R/W test Diagnostic Test Executing the Diagnostic Test Tests and Diagnostics Tests and Diagnostics Tests and Diagnostics Display Configuration Display configuration Tests and Diagnostics Tests and Diagnostics Speaker Audio Test Beep sound TestFan ON/OFF Test Fan ON/OFF Test Tests and Diagnostics Main Battery Charge Test Tests and Diagnostics Main Battery Change Test FDD Test Tests and Diagnostics Memory check Keyboard Test Tests and Diagnostics Mouse Pad Test LCD Pixels Mode Test Magnetic Switch Test If the Lid switch test pass, it will show below display LAN Test Tests and Diagnostics Tests and Diagnostics RTC Test Read 1394 Guid Speaker EQEqualizer Quality factor Type Check&Re-Write Sensor Button Test Front Edge Logo check Tests and Diagnostics Tests and Diagnostics 19 1st HDD Test Tests and Diagnostics 20 2nd HDD Test Tests and Diagnostics Tests and Diagnostics Read DMI Write DMI Tests and Diagnostics Memory R/W test Tests and Diagnostics Tests and Diagnostics Chapter Replacement Procedures Replacement Procedures Satellite A350D Maintenance Manual Iii Replacement Procedures Figures 34 Removing the screws from the rear of the laptop General Safety Precautions Replacement Procedures Before You Begin Disassembly Procedures Assembly Procedures Tools and Equipment Screw Tightening Torque Symbols of Screws on the Laptop Body Symbol examplesColors of Screw Shanks Battery Removing the Battery Pack Installing the Battery Pack HDD Removing the HDD M3X3＊4 M3X3＊4 Installing the HDD Memory Removing the Optional Memory Removing the RAM from connector Installing the Optional Memory Installing the Wlan Card Wlan CardRemoving the Wlan Card Modem Card / FM Tuner Removing the Modem CardRemoving the FM Tuner Installing the Modem Card Installing the FM Tuner ODD Removing the ODD Bay Module Installing the ODD Bay Module Disassembling the ODD Drive Assembling the ODD Drive Keyboard Cover and Keyboard Removing the Keyboard Cover and Keyboard 14 Removing screws from the keyboard Installing the keyboard Cover and Keyboard Logic Upper Assembly Removing the Logic Upper Assembly Turn to the front and remove five 2.5x10 screws 17 Removing five screws from the laptop Installing the Logic Upper Assembly 18 Detaching cables from the laptop Power Board Removing the Power BoardInstalling the power switch board Installing the Speakers SpeakersRemoving the Speakers Press speakers and secure the speakers with four M2X6 screws Touch Pad Bracket, LED board and Finger Printer Board 21 Removing the screws from the touch pad bracket Replacement Procedures Satellite A350D Maintenance Manual Installing the Thermal Fan Thermal FanRemoving the Thermal Fan Installing the Motherboard MotherboardRemoving the Motherboard 25 Installing the DC-in jack Installing the UWB module UWB ModuleRemoving the UWB module Installing the Robson module Robson ModuleRemoving the Robson module VGA Board and VGA Thermal Module Optional Removing the VGA Board and VGA Thermal Module 28 Removing the VGA Board Installing the VGA Board and VGA Thermal Module CPU and Thermal Module Removing CPU and Thermal Module Satellite A350D Maintenance Manual 32 Removing the CPU Installing CPU and Thermal Module Replacement Procedures Display Assembly Removing the Display Assembly Installing the Display Assembly LCD Bezel Assembly Removing the LCD Bezel AssemblyInstalling the Display Mask LCD Module and Inverter Board Removing the LCD Module and Inverter Board 38 Removing the LCD Module from the LCD cover assembly 39 Removing the LCD Hinge Assembly Satellite A350D Maintenance Manual Installing the LCD Module and Inverter Board Installing the Cmos Board and MIC Cmos Board and MICRemoving the Cmos Board and MIC Installing the Hinge Saddle Hinge SaddleRemoving the Hinge Saddle CRT Board Removing the CRT Board Installing the CRT Board Installing the USB Board USB BoardRemoving the USB Board Installing the FM Jack FM JackRemoving the FM Jack Bluetooth Card Removing the Bluetooth card Installing the Bluetooth card Precautions for handling the LCD module Appendix a Handling the LCD Module Satellite A350/A350D Series Maintenance Manual Confidential Confidential Confidential System Board Top View Figure B-1 System Board Layout Top System Board Bottom View Figure B-2 System Board Layout Bottom Table B-2 System Board Connectors top and bottom Table B-1 System Board ICs top and bottom Jpower Table C-2 FM I/F pin assignments 10-pin System BoardTable C-1 FAN I/F pin assignments 3-pin Table C-3 Lvds I/F pin assignments 40-pin Table C-4 CRT pin assignments 12-pin Table C-5 Hdmi I/F pin assignments 19-pin Table C-6 1st HDD I/F pin assignments 22-pin Table C-7 2nd HDD I/F pin assignments 22-pin Table C-8 Sata ODD I/F pin assignments 14-pin Table C-9 1st eSATA/USB I/F pin assignments 11-pin 10 JBT 11 JFP Table C-16 New Card Connector pin assignments 26-pin Jexp Table C-17 LAN Connector pin assignments 14-pin Table C-18 LED/B Connector pin assignments 4-pin Table C-19 GPS Connector pin assignments 52-pin Table C-20 Sodimm I/F pin assignments 200-PIN 1/4 Table C-30 Sodimm I/F pin assignments 200-PIN 2/4 Table C-30 Sodimm I/F pin assignments 200-PIN 3/4 Table C-30 Sodimm I/F pin assignments 200-PIN 4/4 Table C-22 TV-OUTConnector pin assignments 6-pin Table C-23 Headphone Connector pin assignments 10-pin20 JTV Table C-26 USB/B Connector pin assignments 12P-pin Table C-24 Keyboard Connector pin assignments 34-pinTable C-25 USB Connector pin assignments 4P-pin 22 JKB Table C-29 Card Reader connector pin assignments 40P-pin Table C-27 FUN/B connector pin assignments 8P-pinTable C-28 POWER/B connector pin assignments 4P-pin 25 JCS Table C-30 VGA/B Connector pin assignments 200-PIN 1/4 Jvga Table C-30 VGA/B Connector pin assignments 200-PIN 2/4 Table C-30 VGA/B Connector pin assignments 200-PIN 3/4 Table C-30 VGA/B Connector pin assignments 200-PIN 4/4 Table C-33 EC Degub connector pin assignments 8P-pin Table C-31 Exmic connector pin assignments 5P-pinTable C-32 1394 connector pin assignments 8P-pin 30 J1394 Table C-37 Exrom connector pin assignments 8P-pin Table C-35 Spkl connector pin assignments 4P-pinTable C-36 Spkr connector pin assignments 4P-pin Table C-38 T/P connector pin assignments 6P-pin Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes set 1 and set 2 1/4 Table D-1 Scan codes set 1 and set 2 2/4 Table D-1 Scan codes set 1 and set 2 3/4 ALT R Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key Table D-5 Scan codes in overlay mode Table D-6 No.124 key scan code Table D-7 No.126 key scan code Appendix E Key Layout Thai TI Keyboard United Kingdom UK Keyboard Hebrew HB Keyboard Swiss SW Keyboard Czech CZ Keyboard Portuguese PO Keyboard Italian IT Keyboard German GR Keyboard Canada French CF Keyboard Spanish SP Keyboard Turkish F TF-F Keyboard Belgian be Keyboard Norwegian NW Keyboard Canadian Multinational AC Keyboard Japanese JP Keyboard Bulgaria BU Keyboard Appendix F Series Screw Torque List Ktkaa Table F-1 Series Screw Torque List ODD BRK to ODD Module Appendix G Reliability Table G-1 Mtbf

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