D-Link DWS/DXS-3200 manual Troubleshooting Solutions

Troubleshooting Solutions

Problems	Possible Cause	Solution
Self-test exceeds 15	The device may not be	Remove and reinstall the device. If that does not
seconds	correctly installed.	help, consult your technical support representative.
No connection is estab-	Wrong network address	Configure the network address in the workstation
lished and the port LED	in the workstation
is on	No network address set	Configure the network address in the workstation
		Configure the workstation with IP protocol
	Wrong or missing proto-	Replace the cable
		Replace the module
	col	Replace the module
	Faulty ethernet cable	Erase the connection and reconfigure the port
	Faulty port
	Faulty module
	Incorrect initial configura-
	tion
Device is in a reboot	Software fault	Download and install a working or previous software
loop		version from the console
No connection and the	Incorrect ethernet cable,	Check pinout and replace if necessary
port LED is off	e.g., crossed rather than
	straight cable, or vice
	versa, split pair (incorrect
	twisting of pairs)
	Fiber optical cable con-	Change if necessary. Check Rx and Tx on fiber optic
		cable
	nection is reversed
	Bad cable	Replace with a tested cable
	Wrong cable type	Verify that all 10 Mbps connections use a Cat 5 cable
		Check the port LED or zoom screen in the NMS
		application, and change setting if necessary

Page 335