Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom |
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| Cause |
| Correction |
No power. |
| • | The power cord is disconnected. | • | Plug the power cord securely into the |
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| wall outlet. |
The power is on, but the |
| • | No disc is inserted. | • | Insert a disc. |
DVD/CD Receiver does |
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not work. |
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No picture. |
| • | The TV is not set to receive DVD signal | • | Select the appropriate video input mode |
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| output. |
| on the TV so the picture from the DVD/ |
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| CD Receiver appears on the TV screen. |
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| • | The video cable is not connected | • | Connect the video cable into the jacks |
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| securely. |
| securely. |
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| • | The connected TV power is turned off. | • | Turn on the TV. |
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| • | The VIDEO OUTPUT SELECTOR is not | • Make sure the VIDEO OUTPUT SELEC- | |
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| set correctly (see page 9). |
| TOR is set according to the connections |
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| (see page 10). |
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Scrolling or/and |
| • | Wrong system selection. | • | Select the correct system according to |
abnormal colour picture. |
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| the system of your TV (see page 27). |
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There is no sound or only | • | The equipment connected with the | • | Select the correct input mode of the | |
a very |
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| audio cable is not set to receive DVD |
| audio receiver so you can hear the sound |
heard. |
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| signal output. |
| from the DVD/CD Receiver. |
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| • | The audio cables are not connected | • | Connect the audio cable into the jacks |
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| securely. |
| securely. |
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| • | The power of the equipment connected | • | Turn on the equipment connected with |
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| with the audio cable is turned off. |
| the audio cable. |
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| • | The audio connecting cable is damaged. | • | Replace it with new one. |
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The playback picture is |
| • | The disc is dirty. | • | Clean the disc. |
poor. |
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The DVD/CD Receiver |
| • | No disc is inserted. | • | Insert a disc. |
does not start playback. |
| • | An unplayable disc is inserted. | • | Insert a playable disc. (Check the disc |
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| type, colour system and Regional code.) |
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| • | The disc is placed upside down. | • | Place the disc with the playback side |
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| down. |
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| • | The disc is not placed within the guide. | • | Place the disc on the disc tray correctly |
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| inside the guide. |
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| • | The disc is dirty. | • | Clean the disc. |
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| • | A menu is on the TV screen. | • | Press the SET UP button to turn off the |
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| menu screen. |
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| • | The Rating level is set. | • | Cancel the Rating function or change the |
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| rating level. |
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Loud hum or noise is |
| • | The disc is dirty. | • | Clean the disc. |
heard. |
| • | The speakers and components are | • | Connect the speakers and components |
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| connected poorly. |
| securely. |
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| • | The DVD/CD Receiver is located too | • | Move your TV away from the audio com- |
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| close to the TV. |
| ponents. |
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32
