Toshiba SD-V396SU owner manual Troubleshooting, Symptoms Possible Solutions DVD/VCR

Others

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

SYMPTOMS POSSIBLE SOLUTIONS

DVD/VCR

PAGE

	• Make sure the power cord is plugged in.	5
DVD/VCR does not operate.	• Try another AC outlet.	–
	• Power is off, check fuse or circuit breaker.	–
	• Unplug unit, then plug it back in.	5
	• Select the DVD or VCR mode before operating.	30,42
	• Antenna connection is not correct or antenna cable is disconnected.	14~17
	• The video channel is not in the correct position or the TV is not set to the video	22
No picture.	channel 3 or 4.
	• Check the unit is connected correctly.	14~19
	• The video input selector of the TV is not set to VIDEO. Set to VIDEO (or	–
	equivalent).
	• Channel is set to the external mode.	–
No sound.	• Check the unit is connected correctly.	14~19
	• Check the input selector of the amplifier is set properly.	–
	• The unit is in the Special playback mode.	31,44
	• Aim the remote control at the remote sensor.
The remote control does not function.	• Operate within Approx. 7 Meters or reduce the light in the room.
	• Clear the path of the beam.	13
	• The batteries are weak. Replace the batteries.
	• Check the batteries are inserted correctly.
No CATV reception.	• Check all CATV connections.	16,17
	• Station or CATV system problems, try another station.

VCR

TV recording does not work.	• The erase prevention tab of the video cassette is broken off.	29,34
	• The unit is in the external input mode.
Timer recording does not work.	• The time is not set correctly.	24
	• The recording start/end time is not set correctly.	37
	• The TIMER REC has not been pressed ( is not lit).	37
	• Tracking adjustment beyond range of automatic tracking circuit. Try Manual	31
Noise bars on screen.	tracking adjustment.	31
	• Video heads are dirty.
	• The tape is worn or damaged.	–

DVD

Display is not shown in your language.	• Select proper language in the menu options.	64
	• No disc is inserted.	42
Playback doesn’t start.	• The disc may be dirty. Clean up the disc.	6
	• The unit cannot play DVD-ROMs, etc.	8
Stopping playback, slow-motion play, repeat
play, or memory play, etc. cannot be	• Some discs may not do some of the functions.	–
performed.
No picture, or the screen is blurred or divided	• The S-VIDEO/COMPONENT selector is not set correctly.	19
	• The PROGRESSIVE scan is On through the unit is connected to a TV	66
into two parts.	via the VIDEO OUT or the S-VIDEO OUT jack.
No 4:3 (16:9) picture.	• The setup does not match your TV.	58
No on-screen display.	• Select Display “On”.	59
No surround sound.	• The setup does not match your stereo system.	20
The unit or remote operation key is not	• Turn off the unit and unplug the AC power cord for several minutes, then replug it.	–
functioning.
Playback does not start when the title is	• Check the Parental setup.	61,62
selected.
Audio soundtrack and/or subtitle language	• Multilingual language is not recorded on the DVD disc.	65
is not changed when you play back a DVD.
No subtitle.	• Some discs have no subtitles.	56
	• Subtitles are cleared. Press SUBTITLE.
Angle cannot be changed.	• Multi-angles are not recorded on the DVD disc.	54
appears on the screen.	• The function is prohibited with the unit or the disc.	44

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