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If Something Goes Wrong

If you need further assistance

❖If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance.

❖Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information.

For the complete detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model.

For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777.

Contacting Toshiba

If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you.

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com.

Toshiba voice contact

Before calling Toshiba, make sure you have:

❖Your computer’s serial number

❖The computer and any optional devices related to the problem

❖Backup copies of your Windows® operating system and all other preloaded software on your choice of media