If Something Goes Wrong

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The Windows® operating system is not working

If you are running on battery power, it is recommended that you do not leave the computer in Standby mode for long periods of time.

To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see “Charging batteries” on page 119.

The computer displays the Non-System disk or disk error message.

Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any key does not work, press Ctrl, Alt, and Del to restart the computer. For more information see “The computer is not accessing the hard disk or the optional external diskette drive.” on page 208.

The Windows® operating system is not working

Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example:

The operating system fails to start after the Starting Windows XP message appears.

The operating system takes a long time to start.The operating system responds differently from the normal routine.The screen does not look right.

Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.

If you experience any of these problems, use the options in the Startup menu to fix the problem.