Troubleshooting

 

Problem

Procedure

 

 

 

 

Battery doesn’t charge

If the battery is completely discharged, it will not

 

when the AC adaptor

begin charging immediately. Wait a few minutes.

 

is attached (Battery or

If the battery still does not charge, make sure the

 

Slim Select bay

 

outlet of the AC adaptor is supplying power.

 

indicator does not

 

Test it by plugging in an appliance.

 

glow in orange.)

 

Check whether the battery is hot or cold to the

 

 

 

 

touch. If the battery is too hot or too cold, it will

 

 

not charge properly. Let it reach room

 

 

temperature.

 

 

Unplug the AC adaptor and remove the battery to

 

 

make sure the terminals are clean. If necessary

 

 

wipe them with a soft dry cloth dipped in alcohol.

 

 

Connect the AC adaptor and replace the battery.

 

 

Make sure it is securely seated.

 

 

Check the Battery indicator. If it does not glow,

 

 

let the computer charge the battery for at least

 

 

20 minutes. If the Battery indicator glows after

 

 

20 minutes, let the battery continue to charge at

 

 

least another 20 minutes before turning on the

 

 

computer.

 

 

If the indicator still does not glow, the battery may

 

 

be at the end of its operating life. Replace it.

 

 

If you do not think the battery is at the end of its

 

 

operating life, see your dealer.

 

 

 

 

Battery doesn’t power

If you frequently recharge a partially charged

 

the computer as long

battery, the battery might not charge to its full

 

as expected

potential. Fully discharge the battery, then try to

 

 

charge it again.

 

 

Check the power consumption settings in Power

 

 

Saver utility. Consider using a power saving

 

 

mode.

 

 

 

Password

 

 

 

 

 

Problem

Procedure

 

 

 

 

Cannot enter

Refer to the TOSHIBA Password Utility section in

 

password

Chapter 6, Power and Power-Up Modes.

 

 

 

TECRA M2

9-6