Troubleshooting

Monitor

Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.

 

Problem

Procedure

 

 

 

 

Monitor does not turn

Make sure that the external monitor’s power

 

on

switch is on. Confirm that the external monitor’s

 

 

power cable is plugged into a working power

 

 

outlet.

 

 

 

 

No display

Try adjusting the contrast and brightness controls

 

 

on the external monitor.

 

 

Press hot keys Fn + F5 to change the display

 

 

priority and make sure it is not set for the internal

 

 

display.

 

 

 

 

Display error occurs

Check that the cable connecting the external

 

 

monitor to the computer is attached firmly.

 

 

If problems persist, contact your dealer.

 

 

 

i.LINK (IEEE1394)

 

 

 

 

 

Problem

Procedure

 

 

 

 

i.LINK device does not

Make sure the cable is securely connected to the

 

function

computer and to the device.

 

 

Make sure the device’s power is turned on.

 

 

Reinstall the drivers. Open the Windows Control

 

 

Panel and double-click the Add Hardware icon.

 

 

Follow the on-screen directions.

 

 

Restart Windows.

 

 

If problems persist, contact your dealer.

 

 

 

Modem

 

 

 

 

 

Problem

Procedure

 

 

 

 

Communication

Make sure the computer’s internal modem

 

software can’t initialize

settings are correct. Refer to Phone and Modem

 

modem

Properties in the Control Panel.

 

 

 

 

You can hear a dial

If the call is going through a PBX machine, make

 

tone but can’t make a

sure the communication application’s tone dial

 

call

detection feature is disabled.

 

 

You can also use the ATX command.

 

 

 

TECRA M2

9-18