Troubleshooting

Problem

Procedure

 

 

You place a call, but a

Make sure the settings are correct in your

connection can’t be

communications application.

made

 

 

 

After making a call you

Make sure the tone or pulse selection in your

can’t hear a ring

communications application is set correctly.

 

You can also use the ATD command.

 

 

Communication is cut

The computer will automatically cut off

off unexpectedly

communication when connection with the carrier

 

is not successful for a set time interval. Try

 

lengthening this time interval.

 

 

A CONNECT display is

Check the error control setting in your

quickly replaced by NO

communications application.

CARRIER

You can also use the AT\N command.

 

 

Character display

In data transmission, make sure the parity bit and

becomes garbled

stop bit settings correspond with those of the

during a

remote computer.

communication

Check the flow control and communication

 

 

protocol.

 

 

You cannot receive an

Check the rings before auto answer setting in

incoming call

your communications application.

 

You can also use the ATS0 command. If problems

 

persist, contact your dealer.

 

 

LAN

ProblemProcedure

Cannot access LAN Wake-up on LAN does not work

Check for a firm cable connection between the LAN jack and the LAN HUB.

Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off.

If problems persist, consult your LAN administrator.

TECRA M2

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