Toshiba TECRA P5 work, USB device, option within the, USB device does not, Turn off the computer, 6.Turn on the computer, 1.Turn off the computer, Additional memory module

Troubleshooting

USB device

In addition to the information in this section, please also refer to the documentation supplied with your USB device.

Problem	Procedure
USB device does not	Remove the USB device from the computer and
work	then reconnect it to a free port it in order to
	ensure it is firmly attached.
	Ensure that any required USB device drivers are
	properly installed - to achieve this you should
	refer to both the device documentation and the
	operating system documentation.
	If you are using an operating system that does
	not support USB, you are still able to use a USB
	mouse and/or USB keyboard by setting the USB
	KB/Mouse Emulation option within the
	TOSHIBA HW Setup utility to Enabled.
	If you are still unable to resolve the problem,
	contact your reseller, dealer or service provider.

Additional memory module

Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules.

ProblemProcedure

If there is a memory malfunction, the power LED will repeatedly flash (on for 0.5 second, off for 0.5 second) in the following patterns;

If there is an error only in Slot A or no memory module is inserted in Slot A: orange twice, then green once.

If there is an error in Slot B: orange once, then green twice.If there are errors in both Slot A and Slot B: orange twice, then green twice.

In the event of power LED flashes when the computer is turned on you should initially ensure that the installed memory module(s) are compatible with the computer. If you determine that an incompatible module has been installed, you should follow the steps as detailed below:

1.Turn off the computer.

2.Disconnect the AC adaptor and all peripheral devices.3.Remove the battery pack.4.Remove the incompatible memory module.5.Install the battery and/or connect the AC adaptor.6.Turn on the computer.

If you are still unable to resolve the problem, contact your reseller, dealer or service provider.

User’s Manual 8-18