A500/A500D series

Internal display panel

Apparent display panel problems may be related to the computer’s setup and configuration - please refer to Chapter 7, HW Setup and Passwords for further information.

Problem

Procedure

No display

Press the FN + F5 hot keys to adjust the display

 

priority, and to make sure it is not set for output to

 

an external monitor.

 

 

Markings appear on the

These marks may have come from contact with

LCD screen.

the keyboard or Touch Pad while the display has

 

been closed. You should try to remove the marks

 

by gently wiping the display panel with a clean

 

dry cloth or, if this fails, with a good quality LCD

 

screen cleaner. In this latter instance you should

 

always follow the instructions with the screen

 

cleaner and always ensure you let the LCD

 

screen dry properly before closing it.

 

 

Problems above

You should initially refer to the documentation

remain unresolved or

supplied with you software to determine if it is

other problems occur

this that is causing the problems. Alternatively

 

you may wish to run the TOSHIBA PC

 

Diagnostic Tool to check the general operation

 

of the computer.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

Solid State Drive

Problem

Procedure

Computer does not

Check to see whether that is a floppy diskette in

boot from hard disk

the floppy diskette drive or a CD-ROM/DVDROM

drive

in the optical disc drive - if so remove it and try to

 

start the computer again.

 

If this has no effect, check the Boot Priority

 

setting within the TOSHIBA HW Setup utility.

 

Please refer to your operating system

 

documentation in order to determine whether

 

there is a problem with any of the operating

 

system files or settings.

 

 

9-8

User’s Manual