Toshiba toshiba computer USB device, Fingerprint Sensor

		A500/A500D series
Fingerprint Sensor
	Problem	Procedure
	Reading of the	In this instance you should try the fingerprint
	fingerprint was not	reading operation again using the correct finger
	successful.	position - please refer to Using the Fingerprint
		Sensor (Depending on the model you purchased)
		in Chapter 4, Operating Basics for further
		information.
		Alternatively, you should try the recognition
		process again using another enrolled finger.
		The fingerprint sensor compares and analyzes
		the unique characteristics in a fingerprint.
		However, there may be instances where certain
		users are unable to register their fingerprints due
		to insufficient unique characteristics in their
		fingerprints.
		The recognition success rate may differ from
		user to user.
	The fingerprint cannot	In this instance you should try the recognition
	be read due to injuries	process again using another enrolled finger.
	to the finger.	However, if fingerprints from all the enrolled
		fingers cannot be read, you should instead log
		into the computer by using the keyboard to input
		the password.
		If you are still unable to resolve the problem,
		contact your reseller, dealer or service provider.

USB device

In addition to the information in this section, please also refer to the documentation supplied with your USB device.

Problem	Procedure
USB device does not	Remove the USB device from the computer and
work	then reconnect it to a free port in order to ensure
	it is firmly attached.
	Ensure that any required USB device drivers are
	properly installed - to achieve this you should
	refer to both the device documentation and the
	operating system documentation.

User’s Manual 9-17