A500/A500D series

Appendix E

TOSHIBA PC Health Monitor

The TOSHIBA Health Monitor software program monitors computer system functions such as power consumption, the cooling system and HDD Drop sensor. It alerts users of specific system conditions via pop-up messages. It also tracks the usages of the computer and related devices, logging the service relevant information on the computer’s hard disk drive.

The collected information includes device operation time and number of actuations or status changes (i.e.: number of power button and FN key combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication switch, TOSHIBA Express Port Replicator and USB information), date of initial system use, and also computer and device usage (i.e.: power settings, battery temperature and recharging, CPU, memory, backlight illumination time, and temperatures for various devices, property (e.g.: product name, model number, part number, serial number, BIOS version, FW version) of the system and components (e.g.: Video device, Sound device, Network device, Hard Disk drive, Solid State drive, Optical Disc drive), operating system and software information

(e.g.: OS version, OS install date, Direct X version, Internet Explorer version, installed update program and driver lists). The stored data uses a very small portion of the total hard disk capacity, approximately 10MB or less per year.

This information is used to identify and provide a notification of system conditions which may effect the performance of your computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA’s authorized service providers. Additionally, TOSHIBA may also use this information for quality assurance analysis. Subject to the use restrictions above , the HDD data logged may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region.

Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.

The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA’s obligations under its standard limited warranty in any way. TOSHIBA’s standard limited warranty terms and limitations apply. Visit http://www.warranty.toshiba.com for details.

User’s Manual

E-1