A500/A500D series
              Copyright
Disclaimer                
Trademarks
              Macrovision License of Notice
              EU Conformity Statement
Following information is only for Turkey:              
GOST
Working environment              
Following information is only valid for EU-memberStates:
              Disposing of the computer and the computer’s batteries
REACH - Compliance Statement                
www.toshiba-europe.com/computers/info/reach
              ENERGY STAR® Program
Important Safety Information for Computers with TV tuner              
Optical disc drive standards
              Panasonic UJ880AD/UJ880ED
HLDS GT20N/GT20F            
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              International precautions
              OBS
VAROITUS            
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              Table of Contents
Preface                
General Precautions
Chapter 1 Introduction                
Chapter 2 The Grand Tour
              Chapter 5 The Keyboard
Chapter 6 Power and Power-upModes                
Chapter 7 HW Setup and Passwords
Chapter 8 Optional Devices              
Chapter 9 Troubleshooting
Disclaimers                
Appendix A Specifications
Appendix B Display Controller                
Appendix C Wireless LAN
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              Preface
Manual contents              
Conventions
              Display
ABC                
Messages
Terminology            
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              General Precautions
Provide adequate ventilation                
Creating a computer-friendlyenvironment
              Stress injury
Heat injury                
Pressure or impact damage
ExpressCard overheating                
Mobile phones
              Introduction
Equipment checklist              
Software
Start                
Control Panel
Uninstall a program                
Documentation
              Features
Video RAM              
Mobile Intel® GM45 Express Chipset model
Mobile Intel® GL40 Express Chipset model:                
Video RAM capacity shares with main memory
and the proportion depends on Dynamic Video                
Memory Technology
              Optical disc drive
DVD Super Multi                
drive
Keyboard                
Pointing Device
              Power
Battery pack                
RTC battery
Ports                
External monitor
              Multimedia
Sound system                
Web Camera
such as Windows Live Messenger. Camera                
Assistant Software
              This is a sensor window that receives signals
window                
from the remote controller which is provided with
your computer                
Models which do not include a remote controller
              Special features
System automatic                
Sleep/Hibernation
Mode *1              
there is no input or hardware access for a
Options                
Power on password
Two levels of password security, supervisor and                
user, are available to prevent unauthorized
              TOSHIBA Value Added Package
              Utilities and Applications
Bluetooth Stack for                
Windows by Toshiba
              such as printers and mobile phones
TOSHIBA Assist                
provides access to specific tools, utilities and
of the computer easier                
HW Setup utility
              TOSHIBA USB Sleep
and Charge Utility                
TOSHIBA -> Utilities -> USB Sleep and Charge
or Control Panel -> TOSHIBA USB Sleep and                
Charge
              Options
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              The Grand Tour
Front with the display closed              
Left side
              (USB 2.0) port
Cooling vents                
port
LAN jack              
ExpressCard slot
eSATA/USB combo                
DisplayPort
              Right side
              DC IN 19V jack
TV tuner jack                
(slot)
              Underside
              Front with the display open
              Power button
Stereo speakers                
Front operation
panel (eight panels)                
Touchpad Enable
              Display screen
Microphone                
The Web Camera
Web Camera LED              
Function buttons
              System indicators
              Keyboard indicators
CAPS LOCK              
Optical disc drives
              DVDs
DVD Super Multi drive                
DVD read
DVD-Rwrite                
DVD-RDL write
              Remote Controller
              Full Size Remote Controller
              select Control panel -> System and
Maintenance -> Power Options. When                
Access indicator
Record                
Stop
              Volume +
Volume                
Channel/Page up (+)
and down (-)                
Mute
              Slim Size Remote Controller
CD/DVD                
Pressing this button will launch an
application program that allows you to watch                
a DVD or listen to a CD
              Brightness down
Brightness up                
Starts or terminates the operating system
Maintenance -> Power Options. The following                
Illumination On/Off
              Using the Remote Controller
              *The appearance of the provided Remote Controller may vary from model to model
■When a low battery condition is present              
Installing/Removing batteries
              Installing the batteries
              Replacing the batteries
Type of battery that can be used for the Slim Size Remote Controller                
Installing the battery
              Replacing the battery
              Inserting a Slim size remote controller
Removing a Slim size remote controller              
AC adaptor
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              Getting Started
              Connecting the AC adaptor
            Page
              Opening the display
              Turning on the power
Starting up for the first time              
Turning off the power
              Benefits of Hibernation Mode
Starting Hibernation Mode                
Hibernate
Automatic Hibernation Mode                
2.Click System and Maintenance and click Power Options
              Sleep Mode
■Before entering Sleep Mode, be sure to save your data                
Control Panel
System and Maintenance                
Power Options
              Executing Sleep Mode
Sleep                
Sleep Mode limitations
              Restarting the computer
System Recovery Options and Restoring the pre-installedSoftware                
System Recovery Options
              Restoring the pre-installedSoftware
              1.Have a blank DVD media ready
Turn on your computer and allow it to load the Windows Vista                
4.Insert the first blank media into the optical disc drive tray
Double click the                
Recovery Disc Creator
              Restoring the pre-installedsoftware from the Recovery hard disk drive
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              Operating Basics
Using the Touch Pad              
Using the Fingerprint Sensor
Avoid swiping with the finger stiff or                
Confirm the center of the fingerprint whirl before swiping:
■When fingerprint reading is not successful:              
Points to note about the Fingerprint Sensor
              ■Wash and dry your hands thoroughly
Clean the sensor with a                
■Soaked or swollen finger, for example as may occur after taking a bath
■Injured finger                
■Wet finger
              Fingerprint sensor limitations
TOSHIBA does not guarantee that this fingerprint recognition technology will be                
Points to note about the fingerprint utility
If Windows Vista                
Please also refer to the fingerprint utility
              The “
Enroll                
How to Delete the Fingerprint Data
2.The TOSHIBA Fingerprint Utility main menu screen is displayed                
3.Swipe your enrolled finger to enter the main menu
              Windows Logon via Fingerprint Authentication
Fingerprint Authentication Procedure                
1.Start up the computer
Logon Authorization                
Fingerprint system boot authentication
              Fingerprint Single Sign-onFeature
TOSHIBA Fingerprint Utility                
Single
Sign-on                
feature
              Using the TOSHIBA USB Sleep and Charge function
              In that case, if there is a USB port that does not have the USB Sleep
and Charge function-compatibleicon (), attach the mouse or keyboard to it                
If all USB ports have the USB Sleep and Charge function-compatible
icon (), change the “USB Sleep and Charge function” setting to [Disabled]                
Starting the USB Sleep and Charge Utility
              Using optical disk drives
              Loading discs
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              Removing discs
              How to remove a CD/DVD when the disc tray will not open
              Writing CD/DVD on DVD Super Multi drives
              Please refer to the section
Writable discs                
CD-R/RW
To write data to                
TOSHIBA Disc Creator
              TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x, 8x and 16x speed media)                
Hitachi Maxell,Ltd. (for 8x and 16x speed media)
DVD-R(Dual Layer):                
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
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              ■CD-RW(Ultra Speed +) media should not be used as data may be lost or damaged
When writing or rewriting                
Always copy data from the hard disk drive to the optical media - do not use the
■Do not perform any of the following actions:                
■Change users in the Windows Vista® operating system
              Disclaimer
TOSHIBA does not bear responsibility for the following:                
Damage to any
Any change or loss of the recorded contents of                
■Damage that may be caused by using third party equipment or software
              TOSHIBA Disc Creator does not support recording to
When you back up a                
■You cannot partially delete any data written to a CD-RW, DVD-RWor DVD+RW disc
Data Verification                
1.Select Settings for Each Mode -> Data Disc in the Setting menu
              TOSHIBA DVD Player
Notes on use                
Use
The resume function cannot be used with some discs on the “TOSHIBA DVD PLAYER”                
■Do not switch to Hibernation or Sleep Mode when running the
              Display Devices & Audio
Appearance and Personalization                
Personalization
Display Settings                
When viewing
              Media care
              Floppy diskettes
The USB floppy diskette drive is available only as an option                
3.Always handle floppy diskettes with care to prevent the loss of stored data
9.Do not place heavy objects on your floppy diskettes              
Sound system
              Information
information button                
Speaker Configuration
playback button                
Sound Effects
              Using the web camera
              Using TOSHIBA Web Camera Application
              Using TOSHIBA Face Recognition
              Register face
Management                
Registration
              12.The Management screen is displayed
How to Delete the Face Recognition Data                
The Management screen is displayed
2.Select a user which is deleted in the Management screen                
button
              TV Tuner
              Connecting the Cable
Connecting the antenna cable              
Wireless communications
              Security
Bluetooth wireless technology                
For reference, Bluetooth wireless technology has the following features:
Worldwide operation                
Radio links
              Product Support:
              LAN
              Connecting the LAN cable
LAN Active                
Link
              Cleaning the computer
              Moving the computer
Heat dispersal              
Using the Hard Disk Drive (HDD) Protection
              3D Viewer
3D Viewer                
Details
Setup Detail                
Detection Level Amplification
              The Keyboard
Typewriter keys              
Function keys: F1 … F12
Soft keys: FN key combinations              
Hot keys
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              Windows special keys
Touchpad Enable/Disable Button                
Generating ASCII characters
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              Power and Power-upModes
Power conditions              
Power indicators
              Battery
              ■Battery type (depending on the model you purchased)
■The availability of this battery is dependent on the model you purchased                
Real Time Clock battery
ERROR 0271: Check date and time settings                
WARNING
              Care and use of the battery pack
              Procedures
Time                
Charging time (hours)
Battery type                
Battery charging notice
              In such cases you should follow the steps as detailed below:
3.Charge the battery until the Battery indicator glows white                
Monitoring battery capacity
Remaining battery power can be monitored using the following methods                
■Clicking the battery icon on the task bar
              ■The environmental temperature - operating time decreases at low temperatures
Retaining data with power off                
Retention Time
State and Retention Time                
2 days for 12 cell, 1 day for 6 cell, 0.5 day for 3 cell
              Replacing the battery pack
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              TOSHIBA Password Utility
              Supervisor password
TOSHIBA Assist J SECURE J Supervisor password                
Starting the computer by password
Fingerprint                
Power-on
              Power-upmodes
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              HW Setup and Passwords
HW Setup                
Accessing HW Setup
HW Setup Window              
Setup
User Password              
Power On Display
Function Button              
Wake-upon Keyboard
Legacy USB Support              
Built-inLAN
Illumination ON/OFF                
Keyboard Backlight
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              Optional Devices
              ExpressCard
              Removing an ExpressCard
Safely Remove Hardware                
ExpressCard
              Bridge media slot
              Formatting an SD/SDHC memory card
              Additional memory module
              Installing a memory module
            Page
              Battery Packs
Universal AC Adaptor                
Battery Charger
              USB floppy diskette drive
              Using the USB floppy diskette drive
Connecting the USB floppy diskette drive                
Disconnecting the USB floppy diskette drive
Wait for the                
2.Click the Safely Remove Hardware icon on the Task Bar
              eSATA (External Serial ATA)
              External monitor
              HDMI
              Settings for display video on HDMI
Select HD Format                
1.Click Start and click Control Panel
2.Click Appearance and Personalization                
3.Click Personalization
              REGZA Link (PC Control)
Using REGZA Link (PC Control)                
DisplayPort
              Security lock
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              Troubleshooting
Problem solving process              
Preliminary checklist
Analyzing the problem              
Hardware and system checklist
              System start-up
Self test                
Boot Priority
Power              
Overheating power down
Problem                
Procedure
Computer shuts down                
Leave the computer off until the DC IN indicator
              Battery
Power saver                
Select a
power plan in the Power Options              
Real Time Clock
[F2]                
1.Press [F2] key. BIOS setup will boot up
2.Press [F5/F6] to set the date in [System Date]                
3.Press [F5/F6] to set the time in [System Time]
              Internal display panel
Solid State Drive              
Hard disk drive
            Page
              USB floppy diskette drive
ExpressCard              
SD/SDHC memory card, miniSD/microSD Card
Memory Stick/Memory Stick PRO/Memory Stick PRO Duo              
xD picture card
MultiMediaCard              
Infrared receiver window
Pointing device                
Touch Pad
Control                
Panel -> Hardware and Sound -> Mouse
              the Pointer Options tab
OK                
Click Start -> Control Panel -> Hardware
and Sound -> Mouse icon                
the Device Settings tab
              USB mouse
              Fingerprint Sensor
USB device              
USB Sleep and Charge function
The battery depletes                
quickly even when
turned OFF the                
power of the
              Reconnect the external device after turning ON the computer
The “USB WakeUp function” does not work                
eSATA device
eSATA device                
eSATA device does
              Additional memory module
              Sound system
Volume control              
External monitor
              LAN
Bluetooth              
HDMI monitor output function
DisplayPort monitor output function                
FN + F5
              Video Playback
Set the PCI Express Link ASPM in the BIOS setup using the following steps:                
1.Press the F1 key. The BIOS setup screen will appear
2.Set the PCI Express Link ASPM to Disabled in BATTERY                
3.Press the END key. A confirmation message will appear
              TOSHIBA support
              Disclaimers
CPU              
Memory (Main System)
Battery Life              
SSD/HDD drive capacity
LCD                
Graphics Processor Unit (“GPU”)
Wireless LAN                
USB Sleep & Charge
              External HDD Capacity
Non-applicableIcons                
Copy Protection
Images                
LCD Brightness and Eye Stain
              Specifications
Environmental requirements            
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              Display Controller
Display controller            
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              Wireless LAN
Card Specifications              
Radio Characteristics
Supported Frequency Sub-bands              
Channel ID
              5150-5850MHz
Note              
AC Power Cord and Connectors
Certification agencies              
United Kingdom
USA                
AustraliaEurope
CanadaChina              
TOSHIBA PC Health Monitor
              Starting the TOSHIBA PC Health Monitor
              If your computer is stolen
              TOSHIBA Theft Registration
Owner’s details              
Glossary
              FIR:
GB:                
HDD:
GPS:                
HD+:
              ASCII
BIOS:                
bit:
Bluetooth:                
board:
              boot:
boot disk:                
bootable disk:
bps:                
buffer:
              cold start:
COM1, COM2, COM3 and COM4:                
commands:
compatibility:                
components:
              disable: To turn a computer option off. See also enable
Digital Audio:                
disk drive:
disk storage:                
display:
              enable: To turn on a computer option. See also disable
erase: See delete                
escape:
escape guard time:                
execute: To interpret and execute an instruction
              hertz: A unit of wave frequency that equals one cycle per second
host computer:                
hot key:
HW Setup:                
icon:
              main board: See motherboard
megabyte (MB):                
megahertz:
              memory:
menu:                
microprocessor:
mode:                
modem:
              PCI: Peripheral Component Interconnect. An industry standard 32-bitbus
peripheral:                
Péritel:
pixel:                
plug and play:
              See also
RGB:                
RJ11: A modular telephone jack
RJ45: A modular LAN jack                
Read Only Memory (ROM):
              Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest
USB:                
VGA:
volatile memory:                
warm start: Restarting or resetting a computer without turning it off
              Wireless LAN:
write protection:              
Index