Manuals / Toshiba / Computer Equipment / Laptop

Toshiba toshiba satellite l550/ satellite pro l550/ satellite l550d/ satellite pro l550d series

Models: toshiba satellite l550/ satellite pro l550/ satellite l550d/ satellite pro l550d series

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For further information, please refer to Chapter 4, Operating Basics.

Troubleshooting

DVD Super Multi drive

For further information, please refer to Chapter 4, Operating Basics.

ProblemProcedure

You cannot access a Make sure the drive's disc tray is securely closed - CD/DVD in the drive press it gently into the computer until it clicks into

place.

Open the drive's disc tray and ensure the CD or DVD is properly seated - it should lie flat with the label facing upwards.

A foreign object in the drive's disc slot could block laser light from reading the CD or DVD - remove any foreign objects or obstructions that may be present.

Check whether the CD or DVD is dirty - if it is, wipe it with a clean cloth lightly dipped in water or a neutral cleaner. Please refer to the Media care section in Chapter 4 for further details on cleaning the media.

User’s Manual

9-10

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Toshiba toshiba satellite l550/ satellite pro l550/ satellite l550d/ satellite pro l550d series DVD Super Multi drive

Contents

Page Copyright DisclaimerTrademarks For DVD Manufacturing License Agreement Macrovision License of NoticeFCC information FCC notice Declaration of Conformity InformationFCC conditions ContactEU Conformity Statement VCCI Class B Information Canadian regulatory information Canada onlyConformity Statement Modem warning noticeJapan regulations Network Compatibility StatementRedial Pursuant to FCC CFR 47, Part If problems arise Type of serviceTelephone company procedures DisconnectionInstructions for IC CS-03 certified equipment Notes for Users in Australia and New Zealand Modem warning notice for AustraliaNotes for use of this device in New Zealand ATB0 CCITT operation AT&G2 1800Hz guard tone General conditions Following information is only for EU-member states Disposal of productsDisposal of batteries and/or accumulators ENERGY STAR Program Disposing of the computer and the computer’s batteriesOptical disc drive safety instructions Optical disc drive standardsPanasonic UJ880AD/UJ880ED Location of the required labelDVD Super Multi +-R DL drive HLDS GT20N/GT20FToshiba Samsung TS-L633C/TS-L633Y Location of the required labelLocation of the required label International precautions VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä Preface Table of ContentsGeneral Precautions Chapter 1 IntroductionChapter 4 Operating Basics Chapter 2 The Grand TourChapter 3 Getting Started Chapter 5 The KeyboardChapter 9 Troubleshooting Chapter 6 Power and Power-up ModesChapter 7 HW Setup and Passwords Chapter 8 Optional DevicesAppendix E AC Power Cord and Connectors Appendix A SpecificationsAppendix D Wireless LAN Appendix B Display ControllerManual contents PrefaceIcons ConventionsAbbreviations KeysTerminology DisplayMessages StartGeneral Precautions Provide adequate ventilationCreating a computer-friendly environment Pressure or impact damage Stress injuryHeat injury ExpressCard overheatingInstruction Manual for Safety and Comfort Mobile phonesIntroduction Equipment checklistChapter HardwareSoftware DocumentationChipset FeaturesProcessor MemoryVideo RAM Disks Optical disc drive Pointing Device PowerKeyboard PortsExpressCard SlotsMultimedia Bridge mediaWireless LAN CommunicationsBluetoothTM ModemSpecial features SecuritySoftware Intelligent power supply System automatic Sleep/Hibernation ModePower on password Low battery automatic Hibernation ModeTOSHIBA Value Added Package Utilities and Applicationsof the computer easier provides access to specific tools, utilities andsuch as printers and mobile phones point to All Programs, click TOSHIBA, clickThis utility has the function of Physical Format Recognition TOSHIBA DVD PLAYERTOSHIBA Face TOSHIBA HDD/SSDrefer to Chapter 6, Power and Power-up Modes OptionsBattery Pack Memory expansionThe Grand Tour Front with the display closedChapter Left side Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction Right side Underside DC IN 19V jackSecurity lock slot and Power-up Modes when the AC adaptor is not connected. For moreand Power-up Modes module section in Chapter 8, Optional Devices5. Touchpad control buttons 6. System Indicators Front with the display open1. Display screen 2. Power button 3. Stereo speakers 4. Touchpad 10. Web Camera 11. Web Camera LED 12. LCD Sensor switchindicators section Display screenWeb Camera Please refer to the Using the web camera sectionMicrophone such as Windows Live Messenger. TOSHIBAPrevious button Function buttonsPlay/Pause button Next buttonSystem indicators Keyboard indicators CAPS LOCKNUM LOCK Optical disc drives Region codes for DVD drives and mediaWritable discs 8 speed maximum DVDsDVD Super Multi drive 8 speed maximumAC adaptor Getting Started ChapterConnecting the AC adaptor The supplied power cord conforms to safety rules and regulations in the region from which the product is purchased and should not be used outside this region. For use in other regions, please buy power cords that conform to safety rules and regulations in that particular region 1. Connect the power cord to the AC adaptor Figure 3-4 Opening the display Opening the displayGetting Started User’s ManualDo not press or push on the display panel Turning on the power Starting up for the first timeTurning off the power Shut Down ModeHibernation Mode Automatic Hibernation Mode Benefits of Hibernation ModeStarting Hibernation Mode Data save in Hibernation ModeSleep Mode Benefits of Sleep ModeExecuting Sleep Mode Sleep Mode limitationsSystem Recovery Options System Recovery OptionsRestarting the computer Creating Optical Recovery Discs 1. Turn off your computer Restoring the pre-installed software from your created Recovery Discs Chapter Using the Touch PadOperating Basics Figure 4-1 Touch Pad and Touch Pad control buttonsUsing optical disk drives Loading discsOperating Basics 2. Grasp the disc tray gently and pull until it is fully opened3. Lay the CD/DVD, label side up, in the disc tray Figure 4-3 Pulling the disc tray openRemoving discs How to remove a CD/DVD when the disc tray will not open Figure 4-5 Removing a CD/DVDFigure 4-6 Manual release with the eject hole Icon Writing CD/DVD on DVD Super Multi drivesFunction buttons Function buttonCD-R Important messageBefore writing or rewriting CD-RW Multi-Speed and High-SpeedDVD+R for Labelflash DVD+RDVD+R Double Layer DVD-RWYou can use both DVD-RAM discs that can be removed from a cartridge and DVD-RAM discs designed without a cartridge When writing or rewriting Disclaimer TOSHIBA Disc CreatorSelect Setting for Each Mode → Data Disc in the Setting menu How to learn more about TOSHIBA Disc CreatorData Verification 4. Select File Open or Full Compare modeHow to make a Labelflash DVD How to make a DVD-VideoThis whole section need confirmwith new Corel DVD MovieFatory How to learn more about Corel DVD MovieFactory Important information for useTOSHIBA DVD Player Notes on useDisplay Devices & Audio TOSHIBA DVD PLAYERStarting TOSHIBA DVD PLAYER Media careCD/DVDs Operating TOSHIBA DVD PLAYERFloppy diskettes Changing System Sounds Adjusting System VolumeSound system Realtek HD Audio ManagerDefault Format Using the web cameraSpeaker Configuration InformationDo not point the web camera directly at the sun Using TOSHIBA Web Camera Application Using TOSHIBA Face Recognition How to register the Face Recognition DataDisclaimer How to Delete the Face Recognition Data 11 Mode Login screen How to launch the help file1N Mode Login screen Windows Logon via TOSHIBA Face RecognitionModem Region selectionAutoRun Mode SettingProperties menu Open the Dialing Properties dialog box after selecting regionModem Selection Connecting the modular cableDisconnecting the modular cable Dialing PropertiesSetting Wireless communicationsWireless LAN 2. Click Set up a connection or networkSecurity Bluetooth wireless technologyBluetoothTM Stack for Windows by TOSHIBA Worldwide operationRelease Notes related to the Bluetooth Stack for Windows by TOSHIBA Product SupportWireless communication indicator Indicator statusIndication Connecting the LAN cable LAN cable typesDisconnecting the LAN cable Cleaning the computer Using a cleaning clothMoving the computer Heat dispersal The Keyboard Typewriter keysChapter Function keys F1 … F12 Soft keys FN key combinationsEmulating keys on an enhanced keyboard Hot keys FN Sticky key Windows special keys Generating ASCII charactersPower and Power-up Modes Power conditionsChapter Power indicators Battery indicatorPower indicator Battery typesDC IN indicator Battery packReal Time Clock battery Care and use of the battery pack ProceduresCharging the batteries Battery charging notice TimeCharging time hours Monitoring battery capacity Maximizing battery operating timeRetaining data with power off Extending battery lifeRetention Time Replacing the battery pack To install a battery, follow the steps as detailed below Supervisor password TOSHIBA Password UtilityUser Password Starting the computer by passwordWindows utilities Power-up modesPanel power on/off Hot keysUser’s Manual System auto offPower and Power-up Modes 6-13Accessing HW Setup HW Setup and PasswordsHW Setup HW Setup WindowUser Password SetupPassword Enter PasswordBoot Priority Options Power On DisplayBoot Priority DisplayLAN Wake-up on LAN Wireless Communication SwitchLegacy USB Support Built-in LANCards/memory Power devicesOptional Devices Peripheral devicesExpressCard Inserting an ExpressCardRemoving an ExpressCard Bridge media slot Memory media format Memory mediaPoints to note about the SD/SDHC memory card Formatting an SD/SDHC memory cardPoint to note about memory module error Additional memory moduleInstalling a memory module 5. Seat the memory module cover in place and secure it with one screw 7. Turn your computer overUniversal AC Adaptor Battery PacksBattery Charger Removing a memory moduleInsert this connector into one of the free USB USB floppy diskette driveUSB connector ports of your computerUsing the USB floppy diskette drive Connecting the USB floppy diskette driveConnecting the eSATA device Disconnecting the USB floppy diskette driveeSATA External Serial ATA Disconnecting an eSATA device External monitor3. Turn the external monitor’s power on Connecting the HDMI out port HDMISettings for display video on HDMI Settings for Audio on HDMIDisplay mode at List All Modes Select HD Format4. Click Display Settings 5. Click Advanced Settings 1. Click Start and click Control PanelConnecting the security lock Security lockTroubleshooting Problem solving processChapter Preliminary checklist Analyzing the problemHardware and system checklist System start-upPower Self testProblem Overheating power downAC power Procedurecan be tested by plugging another appliance into BatteryAC adaptor is connected is supplying power - this touch - if so, it will not charge properly and shouldReal Time Clock PasswordKeyboard Please refer to the TOSHIBA Password UtilityInternal display panel Chapter 7, HW Setup and Passwords for further Solid State DriveHard disk drive Chapter 7, HW Setup and Passwords for furtherDVD Super Multi drive For further information, please refer to Chapter 4, Operating Basicsthat these configurations match the requirements USB floppy diskette driveconfiguration may be causing a problem. Ensure single/multi-session, CD-ROM ModeExpressCard SD/SDHC memory card, miniSD/microSD CardRemove the ExpressCard from the computer and Problem Memory Stick/Memory Stick PROMultiMediaCard ProcedurePointing device Touch Padthe Device Settings tab ProblemProcedure the speed setting within the Mouse Control utilityUSB device USB mouseeSATA device are properly installed - to achieve this you shoulddisconnect the eSATA device and then reconnect Additional memory module computer is turned on you should initially ensureProblem Volume controlSound system ProcedureTry adjusting the contrast and brightness controls External monitorconnected to the monitor and to a working power is on, you should check the connections to makeModem CARRIERWake-up on LAN function consumes power even BluetoothWireless LAN simultaneously with another Bluetooth controllerTOSHIBA support HDMI monitor output functionBefore you call Where to write Disclaimers ChapterMemory Main System 64-Bit ComputingBattery Life HDD drive capacityGraphics Processor Unit GPU” Non-applicable Icons Wireless LANExternal HDD Capacity Copy ProtectionWireless LAN Appendixes Table of ContentsSpecifications Appendix E AC Power Cord and ConnectorsAppendix A SpecificationsPower Requirements Environmental requirements800/19200/21600/24000/26400/28800/31200/33 Built-in Modem300/1200/2400/4800/7200/9600/12000/14400/16 46666/48000/49333/50666/52000/53333/54666/ 56000 bpsAppendix B Display ControllerDisplay controller V.90/V.92 mode Appendix CV.90/V.92 No error control protocol V.42 error control and V.42bis data compressionV.42 error control only Result codeV.90 enabled automatic speed selection AT CommandV.90 disabled maximum modem speeddefaultWireless LAN Card SpecificationsAppendix D Radio Characteristics Supported Frequency Sub-bandsR-F Frequency Frequency Range Channel ID 5150-5850 MHz Table Wireless IEEE 802.11 Channels Sets Revision AFrequency Range Channel ID User’s Manual4 Available Area US USA, CANADA only 1 Factory-set default channels3 These channels are available to A/B/G/N combo type only User’s ManualAC Power Cord and Connectors Appendix EUser’s Manual Certification agencies EuropeOutside of Europe United Kingdom AustraliaEurope CanadaChinaUser’s Manual Appendix F TOSHIBA PC Health MonitorStarting the TOSHIBA PC Health Monitor Click Start → All Programs → TOSHIBA → Utilities → PC Health MonitorGlossary AbbreviationsPage Page Page Glossary-5 disable To turn a computer option off. See also enable Page Page Page Glossary-10 Glossary-11 Page Page Index Page Page User’s Manual Web Camera Wireless communication, 4-29 Wireless LAN, 1-9 problemsVideo RAM Index-4