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| Troubleshooting |
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| Problem | Procedure |
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| Some CD/DVD/DVDs | The computer's software or hardware | |
| run correctly, but others | configuration may be causing a problem. Ensure | |
| do not | that these configurations match the requirements | |
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| of the CD/DVD media (refer to the CD's or DVD's | |
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| documentation if available). | |
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| Check the type of CD or DVD media that you are | |
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| using - the drive supports the following: | |
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| DVD: | |
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| CD: | |
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1, Mode 2,
(Form1, Form2), Enhanced CD (CD-
EXTRA), Addressing Method 2
USB floppy diskette drive
The USB floppy diskette drive is available only as an option.
For further information, please refer to Chapter 4, Operating Basics.
Problem | Procedure |
Drive does not operate | Check the connection between the computer and |
| the drive to ensure that it is properly attached. |
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Some programs run | The computer's software or hardware |
correctly but others do | configuration may be causing a problem - ensure |
not | that these configurations match your |
| requirements (refer to any relevant |
| documentation, for example that supplied with |
| any software in use, for further information). |
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You cannot access the | Try another floppy diskette in the drive - if you are |
external floppy | able to access this disk then it indicates the |
diskette drive | original disk and not the drive is probably causing |
| the problem. |
| If you are still unable to resolve the problem, |
| contact your reseller, dealer or service provider. |
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User’s Manual |