4.I connect the TEW-687GA to my game console, but I am unable to play games online. What should I do?
1.Verify that a computer can get online through the router wirelessly.
2.Verify that the network setting on your game console is set to obtain an IP address automatically (dynamic IP). Please refer to the manual or contact your game console's technical support for instructions.
3.Power cycle the TEW-687GA and your wireless router or wireless access point. Unplug the power to the TEW-687GA and your wireless router or wireless access point. Wait 15 seconds, then plug the power to your wireless router or access point back in. Wait 15 seconds, then plug the power to your TEW-687GA back in.
4.Factory reset the TEW-687GA and reconfigure your settings. To reset the TEW- 687GA, take a pin or paper clip and press the reset button for 15 seconds, then let go. The reset button is located on the bottom of the TEW-687GA. Then type http://TEW-687GA.trendnet or http://192.168.10.110 into your browser and re-connect to your wireless network following section 3 or connect using WPS by following section 4.
5.I followed the Quick Installation Guide and setup a new password. When I log in to the browser configuration an access error message appears. What should I do?
The default user name and password is admin. When you log in to the browser configuration for the first time, make sure to enter admin for user name and password. Do not leave the user name field blank. If the password was changed and you don't remember it, you need to reset the TEW-687GA. To reset the TEW-687GA, power up the unit and wait 30 seconds for the unit to boot up. Then take a pin or paper clip and press the reset button for 15 seconds, then let go. The reset button is located on the bottom of the TEW-687GA. Please note that performing a reset on the TEW-687GA will erase all settings applied and will revert back to default settings. You will need to reconfigure the TEW-687GA, type http://TEW-687GA.trendnet or http://192.168.10.110 into your browser and re-connect to your wireless network following ] section 3 or connect using WPS by following section 4.
6.Do I need a gaming console in order to use this device?
The TEW-687GA is compatible with any Ethernet-enabled device.
If you still encounter problems or have any questions regarding the TEW-687GA, please contact TRENDnet's Technical Support Department.
