Q:Can the Internet Camera be installed and work if a firewall exists on the network?

A:If a firewall exists on the network, port 80 is open for ordinary data communication. However, since the Internet Camera transmits image data, the default port 8481 is also required. Therefore, it is necessary to open port 8481 of the network for remote users to access the Internet Camera.

B PING Your IP Address

The PING (Packet Internet Groper) command can determine whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It can also provide a very useful tool to confirm if the IP address conflicts with the Internet Camera over the network.

Follow the step-by-step procedure below to utilize the PING command. However, you must disconnect the Internet Camera from the network first.

Start a DOS window.

Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.

The succeeding replies as illustrated below will provide useful explanation to the cause of the problem with the Internet Camera IP address.

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TRENDnet TV-IP100 manual Ping Your IP Address