Storage and Service

Storage

Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and hold the “ON/OFF/STANDBY” button for one second (an alarm will beep once briefly after the interval has passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended period of time, recharge the UPS batteries once every three months: plug the UPS into a wall outlet; allow it to charge for 12 hours; and then unplug it and place it back in storage. Note: after you plug the UPS in, it will automatically begin charging its batteries; however, it will not supply power to its outlets (see Quick Installation section). If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.

Service

Before returning your UPS for service, follow these steps:

1.Review the installation and operation instructions in this manual to ensure that the service problem does not originate from a misreading of the instructions. Also, check that the UPS System’s circuit breaker(s) are not tripped. This is the most common cause of service inquiries which can be easily remedied by following the resetting instructions in this manual.

2.If the problem continues, do not contact or return the UPS to the dealer. Instead, call Tripp Lite at (773) 869-1233. A service technician will ask for the UPS's model number, serial number and purchase date and will attempt to correct the problem over the phone.

3.If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is required for service. If you require packaging, the technician can arrange to send you proper packaging. Securely pack the UPS to avoid damage during shipping. Do not use Styrofoam beads for packaging. Any damages (direct, indirect, special, incidental or consequential) to the UPS incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. UPS Systems shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the UPS System is within the 2-year warranty period, enclose a copy of your sales receipt. Return the UPS for service using an insured carrier to the address given to you by the Tripp Lite service technician.

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Tripp Lite SMX3000XLRT2U, SMX500RT1U, SMX1500XLRT2U, SMX1000RT2U, SMX750RT1U owner manual Storage, Service
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SMX750RT1U, SMX1000RT2U, SMX1500XLRT2U, SMX3000XLRT2U, SMX500RT1U specifications

The Tripp Lite SMX500RT1U is a high-performance rack-mountable uninterruptible power supply (UPS) designed to protect critical equipment in server rooms and data centers. This compact unit provides reliable power backup and surge protection, ensuring that sensitive electronic devices remain operational during power outages or fluctuations.

One of the standout features of the SMX500RT1U is its 500VA/300W power capacity, which makes it suitable for protecting a variety of devices, including servers, network switches, and telecommunication equipment. The device offers sine wave output, which is essential for maintaining the integrity and reliability of powered equipment, particularly those with power-sensitive components.

The SMX500RT1U utilizes advanced battery technology, ensuring a dependable performance even under varying load conditions. Its internal batteries are designed for easy replacement, minimizing downtime and maintaining efficiency. The UPS also includes a smart charge technology, which optimizes charging time and extends battery life, ensuring that the unit is always ready to provide power when needed.

This model features six NEMA 5-15R output receptacles, allowing users to connect multiple devices while ensuring that they are protected from surges and brownouts. The unit also supports hot-swappable batteries, allowing for seamless battery replacement without interrupting the power supply to connected devices.

Another important characteristic of the SMX500RT1U is its versatility in management options. It comes equipped with USB and serial ports, enabling users to connect to their servers for monitoring and management. The included PowerAlert Software aids in providing detailed information on power conditions and allows for safe shutdowns in case of prolonged outages.

The Tripp Lite SMX500RT1U is designed with a form factor suitable for 1U rack installation, making it an excellent choice for space-constrained environments. Its efficient cooling design enhances performance while minimizing noise, making it ideal for use in any setting, from quieter network closets to bustling data centers.

In summary, the Tripp Lite SMX500RT1U is a robust UPS solution that offers essential features and technologies for users looking to protect their critical devices from power interruptions. Its reliable performance, ease of use, and compact design make it a valuable addition to any infrastructure in need of dependable power management.
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