Service
Your Smartonline UPS is covered by the
2-Year Limited Warranty
TRlPP LlTE warrants tls products tncludtng batteries to be free from defects In materials and workmanship for a period of two years from the date of initial purchase. After 90 days from the d.lte of purchase, TRIPP L m ' sobli@ition undcr this warranty is llm~tedto replacing parts on suchdcfcchve products. Toobtain sen ~ c cunder thls warranty, you must callTRlPP LlTEoran authorized TRlPP LITE scrvicccenter. Producls must be returned to TRlPP L m or an authorized TRIPP LITE servicecenter with transportallon chnmes.. .prcpa~d. and must be acmmpanted bv a brief description of the problem encounlered and proof of date and place of purchase. This warranty does not apply to equipment Lhich has
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been damaged bv accidenl, ncaligenceor misapplication or hasbeen altered or modified i n any way. This warranh, applies only to the original | ||
purchaser who must havc pr&ly | registercd'iheproduct within 10 days of purchase. |
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T h e w a r r a n h e s o f a l l T R I P P L ~ s u p p r e s ~ n uandvold ~fthey havebeenconnectedtotheoutputof any UPSsystem Thcwarranhes of all TRIPP LlTE UPS Splems are null and vold ~fil surge suppressor has been connected to its output receptacles.
EXCEPT AS PROVIDED HEREIN, TRrPP LlTE MAKES N O WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTlES OF MERCHANTABILITY ANDFlTNESS FOR A PARTICULAR PURPOSE. Somestatesdonot pennit limitationorexclusion of implied warranties; thereforc. the a f o r ~ a i dlimihtion(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN N O EVENT WILL TRIPP LlTE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL. INCIDENTAL OR CONSEQLJENTIALDAMAGESARISINGOIJTOFTHEUSEOFTHlSPRODUCT,EVBN IFADVISEDOFTHE POSSIBILlTYOFSUCHDAMAGE. S~ecifsallv,TRIPP LITE is not liable for anv costs. such as lost ~ r o f i tors revenue. loss of eaulomcnt. . .. loss of use of wuioment. . . loss of software. I&S of dais; costs of substilutes, claims by ihird parties, or othe'rwise.
The policy of TRIPP LITE Is one of continuous improvement. Specificaliow are subject lo change without notice.
Ultimate Lifetime Insurance Policy
(Valid in U.S. and Canada ONLY)
TRIPP LITE warrants, for the lifetime of the product, (a1TRIPP LITE'soption) to repair or replace (on a pro rata basis) directly connected equipment that is damaged due to power transients while properly connected to TRIPP LITE products offering the ULTlMATEOLifetime Insurance Policy. Reimbursement or restoration for data loss is not included. Power transients include spikes and surges on the AC power, data or telephone lines that the TRIPP LlTE products havc been designed to protect against (as recognized by industry standards).
AC Power Line Transients: To claim damages, the TRIPP LITE product must be plugged into a properly wired and grounded outlet. No extension cords or other electrical connections may be used. The installation musl comply with all applicable electrical and safety codes set forth bytheNationalElcctricalCode(NEC).Exceptasprovidedabove, Lhiswarrantydoesnot coverany damagetoproperly connectedelectronic equipment resulting from a cause other than an "AC power transient". I f user meets all of the above requirements, TRIPP L I E will repair or replace (at TRIPP LlTE'soption) equiprnent up to the specified value (See U L T I M A F L i f e l i m e Insurance Policy Limits). N o coverage is allowed for damage entering from telephone o r data lines, unless they arc separately protected, as described below.
Telephoneand DataLineTransients: TrippLite willrepairorreplacedirectlymnnectedequipmentthatisdamaged by transientsontelephone and/or dala lines & when all such paths are protected by a Tripp Lite protection product(s) and the the AC power (utility) line is simultaneously protectedbyaTrippLitepowerprotectiondevice(UPS,surgesuppressororIineconditioner)with UllimateLifetimelnsurance coverage.
Reimbursement dollar limits will be equal lo that of the Tripp Lite power protection product. Coverage is excluded where a suitable environment for the protection device is not provided, including, but not limited lo, lack of a proper safety ground. Telephone servin equipment must also include a properly installed and operating "primary protection" device at the telephone service entrance (such devices arenormally added during telephone line installalion).
A l l above warranties are null and void i f the TRPP LlTE product has been improperly installed, tampered with or altered i n any way, or if theconnected equlpmmt was not used under normal ope;atingconditionsor in accodance with any iabels or instructions. All cl;imsundcr this warranty must be submitted in writing- toTripp.. L ~ t withinc 30days of the occurrenceor theclaim will not beconstdered. This warranty does not inriude damage resulting from accident or misuse, and appiies to the domestic (USA & Canada) use of these products only.
Tripp Lite reservesthe right to determine whether the damage to the connected equipment is due to malfunction of the Tripp Lite product by requesting the equipment i n question be sent to Tripp Lile for examination. This policy is above and beyond, only to the extent needed, o i thdt prov%ed b y any coverage of connected equipment provided b y other sources, i;lcluding, but noi ltmited io, any manufacturer's warranty and/or any extended warranties.
EXCEPT AS PROVIDED ABOVE, TRIPP LlTE MAKES N O WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTAB~TP(ANDRTNESSFORAPARTICULARPURPOSE.Somestatesdonotpermitlimitationorexclusionofimpliedwarranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to purchaser.
EXCEPT AS PROVIDED ABOVE, IN N O EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQLJENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE P o s m n r r Y OF SUCH DAMAGE. Specifically, TRlPP LITE is not liable forany costs, such as lost profits or revenue, lossof equipment, lossof useofequipment, loss o f software, loss of data, costs of substitutes, claims by third parties or otherwise.
To receive service under this warranty, you must be the original purchaser/user of the product i n question You must obtatn a Returned Material Authoriwtlon (RMA) number fromTRlPP LITE. Products must be returned InTRIPP LITE w ~ t transportationh charres prepn~dand must be accompanied by a brief description of the problem encountered and proof of date and place of purchase.
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