
Electrical Compartment and Controls 
6-9
CONTROL SYSTEM TROUBLESHOOTINGIssue:  Resolutions:  
1:  No Display (Blank)  1.  Verify power  208 VAC or  240 VAC is g oing to oven. If  not correct 
voltage supply.   
2.  Does the control beep when any Key on the keypad is pressed?   
a.  If no, check  power going to the 24VDC  power supply.  Supply 
must have 208 or 240 VAC across L and N terminals.   
i.  No Voltage:  Change F1 and F2 Fuses.   
ii.  Voltage OK: verify output of Power Supply is 24 VDC.     
1.  No  Output:    Disconnect  Rear  Cooling  Fan  from 
Power  Suppl y  and  unplug  unit  from  wall 
receptacle. Then reconnect oven 
a.  If  oven  screen  comes  up  then  re-connect  rea r 
cooling  fan  back  into  circuit  and  short  cooling  fan 
thermostat.  If unit  display  shuts  down the n replace 
Rear Cooling Fan.  
b. If oven screen comes up even with the rear cooling 
fan and  thermostat shorted  across, then  place oven 
in  TEST  mode  by  pressing  the  BACK  +  ENTER 
simultaneously  and  keying  9-4-2-8  then  Press  the 
MGTRON key one time and if t he display shuts down 
check  for Loose  Wire  Connection or  Magnetron 
Cooling Fan (shorted). 
2.  Output is  24VDC.   Verify I/O  Board has  24 VDC  by 
checking the voltage on the  D6 diode (striped end) to 
Chassis. Reference Chapter 10 for details 
a.  No voltage :  Check  wires from  Power Supply 
to I/O Board.  
b.  Voltage  is 24VDC,  but 5VDC  is no t present  on 
the I/O Boards J3 connector: Change I/O Board. 
Reference Chapter 10 for details.   
b.  If Yes:  Check all Connections between I /O board and Display.  
Correct  any loose  connections.  If all  connections  OK a nd 5 
VDC is present on  J3 connector, but still no  Display:  Change 
Display.     
2.  No Keypad Input  1.  Check Keypad Ribbon Cable going to I/O Board.   
a.  Cable and Connection Bad:  Replace Keypad.  
b.  Cable and Connection OK:  Replace Keypad.  
3.  
a. ELEC OVR TMP; 
“or”  b. EC TEMP HIGH; 
“or” c. F6 EC TEMP 
1. Check operation of rear cooling fan. Reference Schematic in Chapter 
10. 
2.  Check cooling  air paths are not  clogged or obstructed with  grease 
residue. (front panel, rear fan grill, left and right side covers) 
3.  Verify  there  are  no  high  heat  or  grease  producing  piece  of 
equipment, such  as a  range  top, open  grill, fryer  adjacent to  the 
oven right side.