Important Information, Solving Problems | Uniden D2998-2, D2998-4

Important Information

Solving Problems

If you have any trouble with your phone, check this section first. If you need help, call our Customer Care Line listed on the front cover.

	General problems			Possible solutions
	No station can make or receive			xxCheck the telephone cord connection.
	calls.			xxDisconnect the base AC adapter for a few
	calls.			minutes; then reconnect it.
				minutes; then reconnect it.

	A handset can’t make or			xxMove the handset closer to the base.
	receive calls.			xxMove the handset closer to the base.
	receive calls.

	The corded handset can			xxCheck the power connection to the base. If the
	make calls but the cordless			base is unplugged or the power goes out, only
	handset(s) cannot.			the corded handset can make and receive calls.

	A station can make calls, but it			xxMake sure the ringer is turned on.
	won’t ring.			xxMake sure Silent Mode is turned off (see p. 15).

	A handset is not working.			xxCharge the battery for 15-20 hours.
	A handset is not working.			xxCheck the battery connection.
				xxCheck the battery connection.

	The phone keeps ringing when			xxYou may have to change the line mode. Contact
	I answer on an extension.			Customer Service for instructions.

	Audio issues	Possible solutions
	Callers sound	xxMove the handset closer to the base.
	Callers sound	xxKeep the handset’s battery fully charged.
	weak or soft.	xxIncrease the earpiece volume.
		xxIncrease the earpiece volume.

		xxCheck for interference from appliances (microwave ovens, TVs,
		etc.) or wireless devices (baby monitors, WiFi equipment, etc.).
		Move the handset or base away from the interference source.
	There’s a lot of	xxTry to adjust the audio tone. During a call, press Tone to cycle
	noise or static	through the three audio tone options: Low Tone, Natural Tone
	noise or static	(recommended for hearing aid users), or High Tone. (The tone
	on the line
	on the line	setting appears in the display as you do this.)
		setting appears in the display as you do this.)
		xxIf you use a telecoil hearing aid, turn on T-coil mode (see p. 10).
		xxIf you have any service that uses the phone line, add a DSL or
		telephone line filter (see p. 23).

	Caller ID problems		Possible solutions

	Caller ID information does		xxLet calls ring twice before answering.
	not display.		xxMake sure your Caller ID service is active.

22 - English

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Uniden D2998-2, D2998-4, D2998-5, D2998-3 manual Important Information, Solving Problems, General problems Possible solutions

Contents

If you purchased You should D2998 Series Users GuideYou will also find Model number Have Important Information Important Safety InstructionsWhats in the manual? English Attach the Stand Set Up the BaseGetting Started Remove the Stand Changing from Tone to Pulse Dialing Connect the Power and Telephone CordsTest the Connection Try Set Up the Accessory Handsets Install and Charge the Battery Key icon What it does Getting to Know Your PhoneParts of the Base XxIn standby delete all messages Common Operation Keys Speaker Parts of the HandsetFlash/exit Clear/intercom Icon What it means Reading the DisplaysOn the base On the handset Icons you might see only on the base Using the base menus Using the MenusUsing the handset menus Menu Option What it does Base Press Entering Text on Your PhoneMenu Option What it does Clear Changing the Volume Using Your PhoneUsing Caller ID and Call Waiting Caller ID list Redial list Using Call Waiting Using the PhonebookDeleting All Numbers in the CID List on This Station Adding Phonebook Entries Using Special FeaturesUsing Text-To-Speech Copying/Deleting All the Phonebook Entries Silent Mode Adjusting the Base Visual RingerUsing the Audio Boost Using Multi-Station Features Intercom Using Privacy ModeCall Transfer From the base From a cordless handset Using Your Phone During a Power Failure Using Voice Message NotificationUsing an Optional Headset Finding a Lost Handset Answering System Options Ans. Setup Using the Answering SystemAccessing the Answering System Recording Your Personal Greeting Switch Between GreetingsDelete Your Greeting From the base From a handset Getting Your MessagesScreening Your Calls Press Play/stop Dialing in to Your System Using the System While Youre Away from HomeProgramming a Security Code ##Remember to make a note of your new security code Audio issues Possible solutions Solving ProblemsGeneral problems Possible solutions Caller ID problems Possible solutions Answering system problems Possible solutions Installing a Line Filter or DSL FilterMulti-station problems Possible solutions XxSee if Record Time is set to Announce Only Registering a Handset Resetting StationsLiquid Damage Battery pack with normal use AC adapter Base Charger FCC Part 15 Information One-year Limited Warranty Registered mark