Audio issues | Possible solutions |
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| xxCheck for interference from appliances (microwave ovens, TVs, | ||||
| etc.) or wireless devices (baby monitors, WiFi equipment, etc.). | ||||
| Move the handset or base away from the interference source. | ||||
There’s a lot of | xxTry to adjust the audio tone. During a call, press Tone to cycle | ||||
noise or static | through the three audio tone options: Low Tone, Natural Tone | ||||
(recommended for hearing aid users), or High Tone. (The tone | |||||
on the line | |||||
setting appears in the display as you do this.) | |||||
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| xxIf you use a telecoil hearing aid, turn on | ||||
| xxIf you have any service that uses the phone line, add a DSL or | ||||
| telephone line filter (see page 23). | ||||
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Caller ID problems | Possible solutions | ||||
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Caller ID information | xxLet calls ring twice before answering. | ||||
does not display. | xxMake sure your Caller ID service is active. | ||||
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Caller ID displays | xxYou may have to change the line mode. Contact | ||||
briefly and then clears. | Customer Service for instructions. | ||||
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Caller ID displays, but | xxMaking sure Caller Announce | ||||
I can't hear the CID | turned on (see page 13). | ||||
xxIncreasing the ringer volume so the CID announcements | |||||
announcements. | |||||
are louder. | |||||
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I can’t transfer calls. |
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| xxReset all the handsets (see page 23). | ||
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Two handsets can’t talk to a caller. | xxSee if any handset is in Privacy Mode. | ||||
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| xxMove the handset closer to the base. | |
A handset says Unavailable. |
| xxSee if any handset is in Privacy Mode. | |||
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| xxReset the handset (see page 23). | |
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I can’t register a new handset. | xxReset the handset (see page 23). | ||||
xxSee if you have 12 registered handsets. | |||||
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Answering system problems | Possible solutions | ||||
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The answering system does | xxMake sure the answering system is on. | ||||
not work. |
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| xxMake sure the base is plugged in. | ||
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The system won't record | xxSee if Record Time is set to Announce Only. | ||||
messages. |
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| xxDelete messages (memory may be full). | ||
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A handset can't access the | xxSee if another handset is using the system. | ||||
answering system. |
| xxMake sure the phone is in standby. | |||
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