Simple solutions
The most common problems often have the simplest solutions.
We hope that you will not experience any problems with your product, but in the event that you do, this section hopes to overcome any problems quickly and with minimum effort.
Firstly, check that:
• the telephone line cord is correctly connected.
• the mains power cord is correctly connected and switched on.
• the battery pack is charged and not in need of replacing.
If you have more than one handset registered to your base remember to check the connections on this too.
If you are still experiencing a problem, you are likely to find a solution opposite.
• If your phone line also has High Speed Internet please ensure you are using an approved line filter (check with your High Speed Internet provider if unsure about the filters).
Handset/Base
No dial tone
• Is the handset registered to the base?, see page 27.
• Is the symbol flashing and can you hear a beep during a call? – if so, move closer to the base as you are out of range.
Cannot dial out
• Is symbol displayed, if so the keypad lock is on, see page 16.
Handset does not ring
• The ringer volume may be set to off, see page 20.
• Is the 
symbol flashing? – if so, move closer to the base as you are out of range.
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