Description
Possible Cause
Solution
Repeating marks | The paper path is dirty. | Print several blank sheets. | |
|
| The toner cartridge is old or | Replace the toner cartridge. |
|
| ||
|
| damaged. |
|
|
|
|
|
White spots | The paper is out of | Replace the paper with |
| specification. | recommended media. |
| The toner cartridge is old or | Replace the toner cartridge. |
| damaged. |
|
|
|
|
Toner smears when | The paper is moist. | Remove the moist paper |
rubbed |
| and load new, dry paper. |
| The paper is out of | Replace the paper with |
| specification. | recommended media. |
| The front cover is not fully | Close the front cover |
| closed. | properly. |
|
|
|
Black page
The toner cartridge is old or damaged.
The high voltage power supply may be defective.
Replace the toner cartridge.
Contact GCC Technical Support, your dealer or an authorized GCC service center.
