Error/Status Messages
In the event that a printer error occurs, the Elite 21 printer will display an error message on its LCD display. The display may also show other status or warning messages alerting you as to the status of the printer. This section covers the list of potential LCD error or status messages and describes their meaning in more detail.
Error Message | Description |
Error | The duplex unit has been removed after power on. Restart |
Duplex unit | printer. |
Error | The upper bin is not installed and has been selected. Install |
Upper bin unit | upper bin, or send job to standard bin. |
Error | The |
Error | The envelope feeder is not installed and has been selected. |
Envelope Feeder | Install envelope feeder, or choose another paper source. |
Service required | The fusing unit is operating outside its normal temperature |
Fuser error | range. Restart printer, contact service if error persists. |
Service required | The ROS (laser) unit of the printer is experiencing an error. |
ROS motor error | Restart printer, contact service if error persists. |
Service required | The main motor of the printer is experiencing an error. Restart |
Main motor error | printer, contact service if error persists. |
Service required | The fan motor of the printer is experiencing an error. Restart |
Fan motor error | printer, contact service if error persists. |
Service required | The NVM |
NVM error | error. Restart printer, contact service if error persists. |
Paper feed jam | Paper has jammed while feeding. See “Paper Jams,” next |
| section. |
Paper path jam | Paper has jammed in the paper path of the printer. See “Paper |
| Jams,” next section. |
