Paper Exit Jam
A “Paper Exit Jam” message indicates that paper has jammed in the paper exit area. Paper Exit Jams can be cleared as follows:
1. Squeeze the latch at the upper left of the rear panel and pull towards you to open the rear cover of the printer.
If you are using a paper cassette extended past the Letter/A4 setting, remove the cassette before opening the rear cover.
2. Look for and remove paper jammed in the space directly behind the rear cover.
Caution: The fusing unit of the printer will be very hot directly after printing. Be careful not to touch the fusing unit while clearing any exit jams.
