Error/Status Messages (continued)

Error Message

Description

Paper exit jam

Paper has jammed while exiting the printer. See “Paper Jams,”

 

next section.

Paper duplex jam

Paper has jammed in the duplex unit of the printer. See “Paper

 

Jams,” next section.

Upper bin jam

Paper has jammed in the upper bin of the printer. See “Paper

 

Jams,” next section.

Paper size error

The paper in the tray does not match the size specified in the

 

print job. Replace with the correct paper size.

Install toner

The toner cartridge is not in place. Install toner.

Replace toner

The toner cartridge is exhausted. Replace with a new cartridge.

Top cover open

The top cover of the printer is open. Close the cover.

Rear cover open.

The rear cover of the printer is open. Close the cover.

Load <tray>

The printer requires the specified paper size in the specified tray

<paper size>

to print the job. Load the correct paper size into the tray.

<bin> full

The specified output bin is full. Remove paper from the output

 

bin and the job will print.

Insert <tray>

The specified tray needs to be inserted to complete the paper

 

path. Insert the tray and the job will print.

No env. feeder

The Envelope Feeder is not inserted. Re-insert the feeder.

Tray 1 empty

Tray 1 (the Multi-Purpose Feeder) is out of paper.

Tray 2 empty

Tray 2 is out of paper.

Tray 3 empty

Tray 3 is out of paper.

Tray 4 empty

Tray 4 is out of paper

10-14

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GCC Printers 21 Series manual Error/Status Messages