Print Quality Problems

This section of the manual describes possible print quality problems. Consult the list below to identify the example that most resembles your print quality problem and follow the recommendation(s) in the Solution column. If the print quality problem persists, contact GCC Technical Support, your dealer or an authorized GCC service center.

Description

Possible Cause

Solution

Faded print

Black Dots

The paper is moist.

Remove the moist paper

 

and load new, dry paper.

The toner cartridge is old or

Replace the toner cartridge.

damaged.

 

Toner in the toner cartridge

Replace the toner cartridge.

is low.

 

 

 

The paper is out of

Replace the paper with

specification.

recommended media.

The toner cartridge is old or

Replace the toner cartridge.

damaged.

 

 

 

Vertical black streaks

The toner cartridge is old or damaged.

Replace the toner cartridge.

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GCC Printers 21 Series manual Print Quality Problems, Description Possible Cause Solution