Description

Possible Cause

Solution

Plotted print

Vertical blanks

The paper is out of

Replace the paper with

specification.

recommended media.

The paper is moist.

Remove the moist paper

 

and load new, dry paper.

The toner cartridge is old or

Replace the toner cartridge.

damaged.

 

 

 

The toner cartridge is not

Remove the toner cartridge

installed correctly.

and re-install it.

The toner cartridge is old or

Replace the toner cartridge.

damaged.

 

 

 

Blurred print

The toner cartridge is old or damaged.

Replace the toner cartridge.

Bold print appears shaded.

The toner cartridge is old or damaged.

Replace the toner cartridge.

10-31

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GCC Printers 21 Series manual Description Possible Cause Solution