Description
Possible Cause
Solution
Blank page | The sealing tape of the toner | Pull out the sealing tape. | ||
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| cartridge is not pulled out. |
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| The printer feeds two or | Remove paper from the tray |
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| more sheets at a time | and fan the stack of paper to |
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| avoid pages sticking. |
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| The toner cartridge is old or | Replace the toner cartridge. |
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| damaged. |
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| The toner in the toner | Replace the toner cartridge. |
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| cartridge is low. |
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| The high voltage power | Contact GCC Technical |
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| supply may be defective. | Support, your dealer or an |
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| authorized GCC service |
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| center. |
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Partial blanks | The paper is moist. | Remove the moist paper | ||
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| and load new, dry paper. |
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| The paper is out of | Replace the paper with |
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| specification. | recommended media. |
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| The sealing tape of the toner | Replace the toner cartridge. |
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| cartridge is not fully pulled |
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| out. |
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Creased paper | The paper is out of | Replace the paper with | ||
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| specification. | recommended media. |
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| The paper is moist. | Remove the moist paper |
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| and load new, dry paper. |
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