Clearing Paper Jams

Paper jams within the Elite 21 printer will be reported using a number of different messages on the LCD display of the unit, depending on where the paper is jammed. This section covers procedures for clearing the following jam messages:

• Paper Feed Jam

• Duplex Unit Jam

• Paper Path Jam

• Upper Bin Jam

• Paper Exit Jam

 

Paper Feed Jam

A “Paper Feed Jam” message indicates that paper has jammed between the paper feed location (Multi- Purpose Feeder or cassette) and the toner cartridge. Paper Feed Jams can be cleared as follows:

1. Inspect the Multi-Purpose Feeder and remove any jammed paper by pulling the sheets out as shown.

2. Remove the paper cassette from the printer. Inspect the area inside the printer for any jammed paper and remove the paper.

10-16

Page 233
Image 233
GCC Printers 21 Series manual Clearing Paper Jams, Paper Feed Jam