Uniden DXAI685 important safety instructions Telephone Troubleshooting Chart

Troubleshooting

If your DXAI685 Integrated Telephone Answering Device is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.

Telephone Troubleshooting Chart

Problem	Suggestion
Charge light won’t come on when Handset is placed in Base	∙ Make sure AC Adapter is plugged into the Base Unit and
Unit.	wall outlet.
	∙ Make sure Handset is properly seated in Base Unit.
	∙ Make sure that the charging contacts on the Handset and
	Base Unit are clean.
Audio sounds weak and/or scratchy.	∙ Make sure that the Base Unit antenna is fully extended and
	vertical.
	∙ Move the Handset and/or Base Unit to different locations
	and try again.
	∙ Press chan to select another channel.
Can’t make or receive calls.	∙ Check both ends of the Base Unit telephone line cord.
	∙ Make sure the AC Adapter is plugged into the Base Unit and
	wall outlet.
	∙ Disconnect the AC Adapter for a few minutes, and then
	reconnect it.
Handset doesn’t ring or receive a page.	∙ Nickel-Cadmium battery pack may be weak. Charge the
	battery on the Base Unit for 15–20 hours.
	∙ Extend the Base Unit antenna vertically.
	∙ The Handset may be too far away from the Base Unit.
	∙ Place the Base Unit away from noise sources.
	∙ The Digital Security Code may be erased. Set the Digital
	Code.
Base Unit doesn’t ring or the Handset can’t page the Base.	∙ Set the Base Unit Ringer switch to LO or HI.

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