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Uniden TRU5885-2 manual Troubleshooting, Symptom, Suggestion, T R O U B L E S H O O T I N G

Models: TRU5885-2

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Troubleshooting

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion
The status LED won’t illuminate	• Make sure the AC adapter is plugged into the base and wall outlet.
when the handset is placed in	• Make sure the handset is properly seated in the base.
the base.	• Make sure the charging contacts on the handset and base are clean.
The audio sounds weak	• Move the handset and/or base to a different location away from metal
and/or scratchy.	objects or appliances and try again.
	• Press select/ch to help eliminate background noise.
	• Make sure that you are not too far from the base.
Can’t make or receive calls.	• Check both ends of the base telephone line cord.
	• Make sure the AC adapter is plugged into the base and wall outlet.
	• Disconnect the AC adapter for a few minutes, then reconnect it.
	• Change the digital security code (See page 57).
	• Make sure that you are not too far from the base.
The handset doesn’t ring or	• The battery pack may be weak. Charge the handset in the base unit
receive a page.	for 15-20 hours.
	• The handset may be too far away from the base unit.
	• Place the base unit away from appliances or metal objects.
Severe noise interference.	• Keep the handset away from microwave ovens, computers, remote
	control toys, wireless microphones, alarm systems, intercoms, room
	monitors, fluorescent lights,and electrical appliances.
	• Move to another location or turn off the source of interference.

T R O U B L E S H O O T I N G [ 61 ]

TROUBLESHOOTING

ADDITIONAL INFORMATION

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Uniden TRU5885-2 manual Troubleshooting, Symptom, Suggestion, T R O U B L E S H O O T I N G

Contents

Page Page w w w. u n i d e n . c o m Contents W E L C O M E / F E AT U R E S Welcome Features4 W E L C O M E / F E AT U R E S PLUG INTO AC POWER Step 1 Charging the BatteryStep 2 Connecting Step 4 Setting up Answering System6 C O N T R O L S A N D F U N C T I O N S Controls and Functions37 38 39 TRU5885-2 onlyC O N T R O L S A N D F U N C T I O N S Step 3 page 11 to Read this FirstStep 1 page Step 2 pageChecking the Package Contents Also includedG E T T I N G S TA R T E D Choose a central location Setting up the PhoneA. Choose the best location Do the following stepsG E T T I N G S TA R T E D B. Install the battery packcontacts Battery use time per chargeLow battery alert Cleaning the battery charging contactsC. Connect the base unit ModularG E T T I N G S TA R T E D Terminology D. Choose the dialing modeSetting Caller ID Options 3 Press + or - to choose “Auto Talk” or “CIDCW”, then press select/chG E T T I N G S TA R T E D 16 G E T T I N G S TA R T E D Entering Your Area CodeG E T T I N G S TA R T E D Selecting a LanguageFrom the base Making and Receiving Calls18 B A S I C S From the HandsetRedialing from the Base Redialing from Standby ModeRedialing from Talk Mode Redialing a Call3 Press select/ch Ringer Volume SetupRinger Tone Setting Ringer Mute temporarilyDistinctive Ringer Setup Adjusting the Earpiece and Handset Speaker VolumeB A S I C S With the handset Tone Dialing Switch-overMute Microphone Traveling Out-of-RangeFind Handset When speaking on the handsetWhen speaking on the base Selecting a Different ChannelWith the Speakerphone feature Transferring a CallTo transfer from the handset to the base To transfer from the base to the handsetFlash and Call Waiting New Message LEDB A S I C S Storing Phone Numbers, Names, Distinctive Rings, and Speed Dial PhonebookP H O N E B O O K Steps for Entering Names and Special Characters If you make a mistake while entering a name28 P H O N E B O O K P H O N E B O O K b From a number key Viewing the Phonebook1 Press /RocketDial a Alphabetical orderSpeed Dialing Making Calls Using the PhonebookFrom Standby Mode From Talk Modea. Editing the Stored Data Editing or Erasing a Stored Name, PhoneNumber, Distinctive Ring, and Speed Dial press /RocketDialDeleting the RocketDial RocketDial One Touch DialingStoring the RocketDial Making calls with the RocketDialMaking Calls with Memory Dialing Chain DialingMemory Dialing base only Storing Phone NumbersCaller ID You must subscribe to Caller ID service to use this featureC A L L E R I D From oldest to new Viewing the Caller ID List1 Press call id From new to oldest3 Press select/ch or xfer/del Deleting Information from the Caller ID ListDeleting a Caller ID message Deleting all Caller ID names/numbersStoring Caller ID messages in the Phonebook/RocketDial Using the Caller ID Message ListLong Distance calls and Area Code Setting/Cancellation Calling a party from the Caller ID listC A L L E R I D Call Waiting Deluxe FeaturesFeatures The Integrated Answering DeviceTurning the Answering System On/Off Pre-recorded message Setting up your Answering SystemSetting your outgoing message Greeting Screen Incoming Calls42 T H E I N T E G R AT E D A N S W E R I N G D E V I C E Setting the base ringer volumeChoosing between the two outgoing messages Deleting an outgoing messageAdjusting the speaker volume level Using the Menu ModeT H E I N T E G R AT E D A N S W E R I N G D E V I C E Setting the Time Setting a Personal Security Code44 T H E I N T E G R AT E D A N S W E R I N G D E V I C E Setting the Ring Time Announce only featureSelecting the message record time Selecting the Language Setting the Message AlertTurning the Message Alert tone Off when you are away from your phone Turning the Message Alert tone Off by pressing any keyUsing your Answering System Playing your messagesRepeating a message Skipping a message Deleting a message48 T H E I N T E G R AT E D A N S W E R I N G D E V I C E Recording a conversation Voice memoCommand Function Remote access away from homeRemote Operation Command FunctionTurn on the answering system remotely Remote access with the handsetDeleting a message Playing incoming messagesRepeating a message Skipping a messageE X PA N D I N G Y O U R P H O N E How to Distinguish the Original Handset and the Second HandsetExpanding Your Phone Registering the Second HandsetCall Transfer Feature To transfer a call to the second handsetTo receive a transferred call from the second handset Registration Setting upDialing mode Second Handset OperationMaking and receiving calls OperationCaller ID OthersDe-register the Digital Security Code Changing the Digital Security CodeTo a t t a c h t h e b e l t c l i p Installing the BeltclipHeadset Installation Register the Security CodePower Failure Note on Power SourcesMaintenance Battery replacement and handling60 A D D I T I O N A L I N F O R M AT I O N General InformationBattery Information AC Adapter InformationT R O U B L E S H O O T I N G TroubleshootingSymptom SuggestionThe answering system does not work SymptomSuggestion 62 T R O U B L E S H O O T I N GPRECAUTIONS & WARRANTY PrecautionsImportant Safety Instructions Additional Battery Safety PrecautionsHardwired Jack Installation ConsiderationsOne Year Limited Warranty Telephone Line ProblemsI . C . N O T I C E I.C. NoticeTERMINAL EQUIPMENT RADIO EQUIPMENTIndex R E M O T E O P E R AT I O N C A R D Remote access away from homeRemote Operation Card REMOTE OPERATION CARDMemo Record/Stop Greeting Message Record/Stop Answer System Off TaskRepeat a Message Playing incoming Messages Skipping a Message Deleting a Message Stop Operation Answering System OnPLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE At Uniden, we’ll take care of you