Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

The status LED won’t illuminate

• Make sure the AC adapter is plugged into the base and wall outlet.

when the handset is placed in

• Make sure the handset is properly seated in the base.

the base.

• Make sure the charging contacts on the handset and base are clean.

The audio sounds weak

• Move the handset and/or base to a different location away from metal

and/or scratchy.

objects or appliances and try again.

 

• Press select/ch to help eliminate background noise.

 

• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter for a few minutes, then reconnect it.

 

• Change the digital security code (See page 57).

 

• Make sure that you are not too far from the base.

The handset doesn’t ring or

• The battery pack may be weak. Charge the handset in the base unit

receive a page.

for 15-20 hours.

 

• The handset may be too far away from the base unit.

 

• Place the base unit away from appliances or metal objects.

Severe noise interference.

• Keep the handset away from microwave ovens, computers, remote

 

control toys, wireless microphones, alarm systems, intercoms, room

 

monitors, fluorescent lights,and electrical appliances.

 

• Move to another location or turn off the source of interference.

 

 

T R O U B L E S H O O T I N G [ 61 ]

TROUBLESHOOTING

ADDITIONAL INFORMATION

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Uniden TRU5885-2 manual Troubleshooting, Symptom Suggestion