United States Stove 5700 owner manual Trouble Shooting, Problem, Cause

TROUBLE SHOOTING

Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF” does not disconnect all power to the electrical components of the stove.

Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All other work should be done by a trained technician.

PROBLEM	CAUSE:		Too rich air/fuel mixture
Orange, lazy flame—excessive	•	Clean out the burn plate and burn pot.
fuel build-up in the burn pot	•	Check that the ash pan slides are completely closed.
	•	Make sure that the viewing door is shut and sealed tightly. If not, adjust the
		door catch and/or replace the gaskets.
	•	Check that the outside air connection is clear of any obstructions.
	•	Check that the hopper lid is sealed tightly.
	•	Check the exhaust system, clean as needed.
PROBLEM	CAUSE:		Firepot burns out of fuel
Fire goes out or stove shuts	•	Hopper is empty, refill the hopper.
down. Lower auger turns, but	•	Loss of draft pressure. Check that the main door, ash pan slides, and hopper lid
no fuel is feeding.
		are all sealed tightly. Check that the outside air connection is clean and clear of
		any obstructions. Check the exhaust system, clean as needed.
	•	Auger system is jammed or there is “bridging” of the fuel in the hopper, prevent-
		ing fuel from flowing into the auger feed system.
PROBLEM	CAUSE:		Auto-Start Igniter fails to ignite the fuel in the burn pot
Stove does not start a fire	•	Turn the stove “OFF”. Clear the unspent fuel from the burn pot and try again.
when “ON” button is pushed.	•	Check the pellet quality. Replace if moist, wet, or dirty.
	•	Loss of draft pressure. Check that the main door, ash pan slides, and hopper lid
		are all sealed tightly. Check that the outside air connection is clean and clear of
		any obstructions. Check the exhaust system, clean as needed. The safety pres-
		sure switch will not supply power to the auto-start igniter if there isn’t suffi-
		cient draft pressure inside the stove.
	•	Check that the auto-start igniter is not blocked with ash or soot (the igniter is
		located behind the 3/8” diameter hole located on the back wall of the burn pot).
		NOTE: The gasket between the burn pot and rear firewall is critical for the flow
		of hot air from the auto-start igniter into the burn pot. If you have previously
		removed the burn pot, this gasket must be replaced.
	•	The Auto-Start Igniter gets “red hot” during start-up. If you can not visibly see
		the igniter glowing during start-up, then the auto-start igniter may need to be
		replaced or there is a problem with the electrical control system.

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