Troubleshooting Guide
PROBLEM | POTENTIAL CAUSE | ACTION REQUIRED |
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Burner will not | Gas supply turned off | Turn on fuel supply and retry. |
light | Out of propane | Confirm the flow of gas by smell or by listening |
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| for the hiss of gas being emitted. Allow gas to clear |
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| before attempting to relight. |
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| Weigh your propane cylinder. A standard 20 lb. |
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| cylinder will weigh about 19 lb. when it is empty |
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| and 39 lb. when it is 80 % full. |
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| WARNING: Never take a propane cylinder |
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| indoors for any purpose. |
| Blockage in the gas system | Confirm that the venturi tubes are not blocked by |
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| insects or other debris. Use a special venturi brush |
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| to clean (Fig. 15). |
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| Use a pin or needle to carefully probe the orifice in |
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| the gas valve. Never enlarge the orifice (Fig. 16). |
| Misalignment of the gas valve to the | Look under the front control panel and reinsert the |
| venturi tubes of the burner. | gas injector into the venturi tube, if required (Fig. |
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| 22). |
| Improper attachment of the propane | Tighten the regulator’s plastic collar onto the |
| hose and regulator | cylinder valve. |
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Unit won’t heat | Control knob left open at startup, | For safety, the regulator coupling on your barbecue |
up (LP) | or | is equipped with a flow control mechanism. This |
| turning gas on too quickly | device limits gas flow in the event of a sudden |
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| change in the demand for gas. This may be |
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| engaged inadvertently, if a burner control knob |
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| should be left ON when you open the propane |
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| cylinder valve. Rapidly opening the valve can also |
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| engage flow control. To resolve the problem, close |
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| your cylinder valve. Confirm that all burner control |
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| knobs are in the OFF position. Open the cylinder |
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| valve slowly (about 1 to 2 turns) and wait 5 |
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| seconds. Finally, turn a single burner ON and try |
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| relighting it. |
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Unit won’t stay lit | Wind | Always shelter your Grill from strong winds. |
| Running out of fuel | Confirm the flow of gas by smell, or by listening |
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| for the hiss of gas being emitted. |
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| Weigh your propane cylinder. A standard 20 lb. |
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| cylinder will with about 19 lb. when it is empty ad |
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| 39 lb. when it is 80% full. |
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| WARNING: Never take a propane cylinder |
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| indoors for any purpose. |
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