Vertical Communications and FX Series guide

Making Calls

GCA70–198

3.5Making A Subdued Off-Hook Voice Announcement (SOHVA)

∙To make a SOHVA announcement using the preprogrammed SOHVA button,

1.Make intercom call and hear busy tone.

2.Decide whether to interrupt.

3.If you decide not to interrupt the called party, hang up.

4.To interrupt, press preprogrammed SOHVA button and hear several quick tone bursts.

5.Make announcement (busy tone means the called telephone is in speakerphone mode and you cannot make announcement, system programming has denied your SOHVA, or the called party has blocked your SOHVA).

6.Wait on line for reply (either verbal or LCD reply).

NOTE: You cannot control how the called party receives the announcement. This depends on whether the party is using a headset and on the programming of his or her station. For example, if the called party has set the station to forward to voice mail or to another station not in the SOHVA group, he or she will not receive your announcement.

3 – 4 LCD Station User's Guide

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Vertical Communications and FX Series manual Making a Subdued Off-Hook Voice Announcement Sohva

Contents

LCD Speakerphone Station User’s Guide System Model Contents Using The Other Telephone Features Sending And Receiving Non-Verbal MessagesTransferring Calls Conferencing Calls Operating Your Telephone With a DSS/BLF Console This page remains blank intentionally Introducing The Telephone Understanding What The Lights Mean Explanation of Light Patterns DigiTech LCD Speakerphone Impression LCD Speakerphone Using The LCD Abbreviations Abbreviation Feature Definition Clear Music NoANS Sdial Using The Speakerphone Speakerphone User Guidelines GCA70-198 Introducing The Telephone This page remains blank intentionally ∙ To answer a call using the speakerphone Answering Calls∙ To answer a call that is ringing at your telephone ∙ To answer a call that is ringing at any telephone Answering a Subdued Off Hook Voice Announcement Sohva Press Intercom∙ To respond verbally ∙ To respond non-verbally Forwarding Calls ∙ To forward calls made to your station ∙ To cancel call forwarding Accessing Lines Making a Call Using Last Number Redial ∙ To cancel queuing before it rings back at your telephone Using Speed Dial Making a Subdued Off-Hook Voice Announcement Sohva Making a Paging Announcement ∙ To send a paging announcement∙ To reply to a meet-mepage ∙ To activate call waiting when you hear a busy signal ∙ To cancel call waiting ∙ To cancel the camp-on condition at any time ∙ When you hear five short tone bursts ∙ To camp on at any busy station Holding Calls ∙ To cancel directed call hold and retrieve the call ∙ To retrieve a held call at another station∙ To answer a call at the extension receiving held call ∙ You can scan your held calls and retrieve a specific one Using Call Park ∙ To park a call∙ To retrieve a parked call This page remains blank intentionally Using the Messaging Feature Non-Verbal Messages Using LCD Messaging ∙ To turn on LCD messaging Press Intercom Sending An LCD Message This page remains blank intentionally ∙ If you hear a busy signal or receive no answer Transferring Outside Calls∙ To announce a call before transferring it ∙ To transfer a call without first announcing it ∙ To make a hot transfer Press TRANSFER/CONFERENCE∙ To do a quick screened transfer to intercom or tie line ∙ To do a quick unscreened transfer to intercom or tie line Conferencing Calls Conferencing Stations Together Press the line button of the remaining party Storing DSS Numbers ∙ To store extension numbers at DSS buttons Storing Feature Buttons ∙ To store special-purpose feature buttonsStoring a Response Message Button ∙ To store a fixed Response Message button Press Intercom Programming Speed Dial Numbers ∙ To store an outside number as a speed dial number Dial Press the button you want to program Setting a Reminder Alert ∙ To set a reminder alert at your telephone∙ To respond to an alert after it sounds This page remains blank intentionally Adjusting The Display Contrast ∙ To adjust the display contrastBlocking Voice-Announce Calls ∙ To block voice-announce calls ∙ To identify the station that occupies a busy line ∙ To identify the line that a busy station occupies ∙ To cancel group listening ∙ To divert calls to the designated station∙ To activate group listening while on a call Setting a Do Not Disturb Condition Muting Your Telephone ∙ To override an in-progress call at another telephone ∙ To override a Do Not Disturb condition at another station Setting The Volume Control GCA70-198 Using The Other Features Setting Your Personal Ringing Tones Using Background Music∙ To select one of the ringing tones ∙ To turn the music on Operating Your Telephone DU32X DSS/BLF Console DD32X DSS/BLF Console Publication Index Blocking Voice-Announce Calls IndexGCA70-198 GCA70-198Index Index GCA70-198 Feature Enable Code Disable Code Button Feature Enable Code Disable Code Button Mnemonic Intercom LNG01 Intercom # OBS Feature Enable Code Page Page Charlottesville, Virginia