Troubleshooting
Miscellaneous problems
Symptom |
| Possible solution |
Certain video files can- | • | Check if Windows Media Player is set to automatically |
not be played, and the |
| download codecs. |
Codec error messages |
| - |
appear. |
| menu, and then click Options. |
|
| - On the Player tab, in the Automatic updates area, select |
|
| Once a day, and then click Apply and OK to complete the |
|
| settings. |
|
| Then try playing the file again. If the video file still cannot be |
|
| played, it might require a codec that is not supported by Win- |
|
| dows Media Player. |
|
| For more information about available codecs, see the docu- |
|
| mentation for Windows Media Player at the Microsoft web |
|
| site. |
The media card reader | • | Ensure that the memory card is fully inserted into the card |
cannot read my mem- |
| reader slot. |
ory card. |
|
|
• | Ensure that the memory card is one of the supported types. | |
|
| For more information, see Media card reader. |
| • | Try restarting your computer. |
|
| - When the computer is turned on, insert the card again. |
|
| - Never insert or remove your memory cards when they are |
|
| still in use, as this can cause loss of data or permanent dam- |
|
| age to the card. |
USB devices quit | • | Check if your USB devices are turned on. |
working unexpectedly. |
| - Some USB devices are designed to conserve battery power |
|
| by turning off automatically after a few minutes of inactivity. |
|
| For example, your digital camera. Check if the connected |
|
| USB device is turned on. |
| • | Check if the USB port is working well. |
|
| - Try using another USB port to connect your USB device and |
|
| see if the device is detected. |
|
| - Try connecting a |
|
| mouse, to the USB port to check if the port is working well. |
| • | If you are using a USB hub, the power requirements of the |
|
| USB port may be exceeded. |
|
| - Try connecting your USB device directly to the USB port on |
|
| your computer. |
| • | Check if you need to |
|
| your USB device. Read the documentation or user manual of |
|
| the product. |
ViewSonic VPC101 | 51 |
