TROUBLE SHOOTING
Troubleshoot Common Conditions
The following list represents possible anomalies that you may encounter and methods for remedy. Please refer to this checklist prior to contacting a service representative.
Symptom | Possible Cause | Remedy | ||
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No picture is displayed | 1. | The power cord is disconnected. | 1. | Plug in the power cord. |
| 2. | The main power switch on the back of the dis- | 2. | Make sure the power switch is switched |
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| play is not switched on. |
| on. |
| 3. | The selected input has no connection. | 3. | Connect a signal connection to the dis- |
| 4. | The display is in standby mode in RGB mode. |
| play. |
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| 4. | Press any key on your keyboard. |
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Interference displayed on the | 1. | Caused by surrounding electrical appliances, | 1. | Move the display to another location to |
display or audible noise is heard |
| cars/motorcycles or fluorescent lights. |
| see if the interference is reduced. |
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Color is abnormal | 1. | The signal cable is not connected properly. | 1. | Make sure that the signal cable is attached |
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| firmly to the back of the display. |
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Picture is distorted with | 1. | The signal cable is not connected properly. | 1. | Make sure that the signal cable is attached |
abnormal patterns | 2. | The input signal is beyond the capabilities of the |
| firmly. |
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| display. | 2. | Check the video signal source to see if it |
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| is beyond the range of the display. Please |
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| verify its specifications with this display’s |
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| specification section. |
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Display image does not fill up | 1. If under RGB mode, the | 1. | Use | |
the full size of the screen |
| incorrectly set. |
| of the video. |
| 2. | If under TV, AV1, AV2, or Component with | 2. | Use the WIDE key to scroll through vari- |
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| 480i input, the 4:3 WIDE mode is switched on. |
| ous full screen modes. |
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Can hear sound, but no picture | 1. | Improperly connected source signal cable. | 1. | Make sure that both video inputs and |
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| sound inputs are correctly connected. |
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Can see picture but no sound is | 1. | Improperly connected source signal cable. | 1. | Make sure that both video inputs and |
heard | 2. | Volume is turned all the way down. |
| sound inputs are correctly connected. |
| 2. | Use VOLUME +/- to hear sound. | ||
| 3. | MUTE is turned on. | 3. | Switch MUTE off by using the MUTE |
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| button. |
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Some picture elements do not | 1. Some pixels of the plasma display may not turn | 1. | This display is manufactured using an | |
light up |
| on. |
| extremely high level of precision technol- |
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| ogy; however, sometimes some pixels of |
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| the display may not display. This is not a |
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| malfuction. Please see the enclosed war- |
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| ranty card for more information. |
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1. | A still picture is displayed for an over extended | 1. | Do not allow a still image to be displayed | |
on the display after the display |
| period of time. |
| for an extended period of time as this can |
is powered off. (Examples of |
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| cause a burn in. |
still pictures include logos, |
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video games, computer images, |
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and images displayed in 4:3 |
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normal mode) |
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38ViewSonic VPW505
